I am applying for atemporary resident permit online as a visitor. while uproading form IMM5708E, I found this error: Validation error: You have not completed the mandatory fields or you have not completed them correctly. Please make corrections where indicated.
Error Description: To apply for a temporary resident permit, please complete the application on paper and submit it to a IRCC office. When applying online, please ensure that the checkbox titled "initial temporary resident permit or extension of temporary resident permit" is not checked on the application form.
I felt a little confused. because I have already filled out that form and validated it and successfully generated barcode. besides, I don't understand why "initial temporary resident permit or extension of temporary resident permit" is not checked on the application form. because if it is not checked, the form could not be validated and could not generate the barcode either, let alone uploade this form.
I tried many many times, but didn't work at all. I also sent a technical report, and got some suggestions but unforturnately this problem still hasn't worked out.
so I am wondering if anyone has ever encoutered similar issues. if so, please help me!
thanks
Error Description: To apply for a temporary resident permit, please complete the application on paper and submit it to a IRCC office. When applying online, please ensure that the checkbox titled "initial temporary resident permit or extension of temporary resident permit" is not checked on the application form.
I felt a little confused. because I have already filled out that form and validated it and successfully generated barcode. besides, I don't understand why "initial temporary resident permit or extension of temporary resident permit" is not checked on the application form. because if it is not checked, the form could not be validated and could not generate the barcode either, let alone uploade this form.
I tried many many times, but didn't work at all. I also sent a technical report, and got some suggestions but unforturnately this problem still hasn't worked out.
so I am wondering if anyone has ever encoutered similar issues. if so, please help me!
thanks