Hi All,
Today is the day CIC will update its website for process time again. I know there are numerous people anxiously waiting for the update although we know it might be another lie as what happened in the last 4 weeks.
Do we continue to wait with silence for another non sense? I personally will say no. Here my purpose is call for an online petition to CIC's poor practice of declaring process time information on their official website as it has caused unnecessary worries and more burden to CIC call centre as many people have to call the centre just for information they promised to provide, i.e. email acknowledge for receipt of application, in time update of application process on each case, processing time of each type of immigration process.
below is the peition I created and I paste the content below for you to read. I welcome suggestion of modification.
Thank you for reading
petition link:
http://www.change.org/petitions/jason-kenney-minister-of-citizenship-immigration-and-multiculturalism-improve-cic-s-poor-practice-in-dealing-with-immigration-applications-2
petition content:
CIC has failed its performance standard by doing the following:
1. failed to send acknowledge email after receiving applications. Only a few people received emails to acknowledge the receipt of application. Most people only are contact for the first time when their sponsorship applications are approved/declined, which is normally 8 to 10 weeks after the application was submitted.
2. failed to provide precise information of family class immigration processing time on their official website in the last 3 weeks.The family class immigration processing time was update on March 8th, 2012 as 55 days (working on applications received on January 25, 2012) and didn't change for the last three weeks. The website is clearly not showing the correct processing time.
3. failed to update each case's status in time. CIC's is very slow to update each case's actual status online. People still have to rely on mail or telephone to get information from CIC
4.CIC call centre gave irresponsible reply to applicants' inquiry regarding unfound cases and delayed process. The typical answer to past-dated cases inquiry is 'please call back in 2 or 3 weeks' time', which is not helpful at all. (please refer to the following immigration forum links for real cases:
http://www.canadavisa.com/canada-immigration-discussion-board/january-2012-applicants-join-here-t92925.1395.html
The CIC's performance in the past three weeks is very disappointing, erratic and IRRESPONSIBLE. CIC's poor practice has caused unnecessary anxiety among a lot of immigration applicants. It also shaked people’s trust on Government’s efficiency and honesty as CIC website is showing unreal processing time to cover their poor performance to the public and their ministry.This is certainly unfair and irresponsible treatment to immigration applicants who has followed all the government’s requirement to gather information and pay the fee.
We hereby ask the Ministry of Immigration to check CIC’s performance and improve it to reflect transparency, honesty and diligence of government’s work.
Today is the day CIC will update its website for process time again. I know there are numerous people anxiously waiting for the update although we know it might be another lie as what happened in the last 4 weeks.
Do we continue to wait with silence for another non sense? I personally will say no. Here my purpose is call for an online petition to CIC's poor practice of declaring process time information on their official website as it has caused unnecessary worries and more burden to CIC call centre as many people have to call the centre just for information they promised to provide, i.e. email acknowledge for receipt of application, in time update of application process on each case, processing time of each type of immigration process.
below is the peition I created and I paste the content below for you to read. I welcome suggestion of modification.
Thank you for reading
petition link:
http://www.change.org/petitions/jason-kenney-minister-of-citizenship-immigration-and-multiculturalism-improve-cic-s-poor-practice-in-dealing-with-immigration-applications-2
petition content:
CIC has failed its performance standard by doing the following:
1. failed to send acknowledge email after receiving applications. Only a few people received emails to acknowledge the receipt of application. Most people only are contact for the first time when their sponsorship applications are approved/declined, which is normally 8 to 10 weeks after the application was submitted.
2. failed to provide precise information of family class immigration processing time on their official website in the last 3 weeks.The family class immigration processing time was update on March 8th, 2012 as 55 days (working on applications received on January 25, 2012) and didn't change for the last three weeks. The website is clearly not showing the correct processing time.
3. failed to update each case's status in time. CIC's is very slow to update each case's actual status online. People still have to rely on mail or telephone to get information from CIC
4.CIC call centre gave irresponsible reply to applicants' inquiry regarding unfound cases and delayed process. The typical answer to past-dated cases inquiry is 'please call back in 2 or 3 weeks' time', which is not helpful at all. (please refer to the following immigration forum links for real cases:
http://www.canadavisa.com/canada-immigration-discussion-board/january-2012-applicants-join-here-t92925.1395.html
The CIC's performance in the past three weeks is very disappointing, erratic and IRRESPONSIBLE. CIC's poor practice has caused unnecessary anxiety among a lot of immigration applicants. It also shaked people’s trust on Government’s efficiency and honesty as CIC website is showing unreal processing time to cover their poor performance to the public and their ministry.This is certainly unfair and irresponsible treatment to immigration applicants who has followed all the government’s requirement to gather information and pay the fee.
We hereby ask the Ministry of Immigration to check CIC’s performance and improve it to reflect transparency, honesty and diligence of government’s work.
.
