Payment Failed

[Vercetti]

When trying to pay my application fees online(living in Texas), every time I hit submit I get a receipt saying: "Payment Failed. The payment could not be processed: Transaction unsuccessful"

I am using my US Visa Debit Card

Did anyone else have this problem? Is there a number I can call to talk to someone about this?

 

[kemeshia]

You can only pay online if you are in Canada. But I can be wrong so search on cic website to be sure.

 

[Vercetti]

You can only pay online if you are in Canada. But I can be wrong so search on cic website to be sure.

Thanks for your response - I got it worked out, I suppose it was a glitch or something.

All is well

 

[MandiF]

You can only pay online if you are in Canada. But I can be wrong so search on cic website to be sure.

That's not correct, I paid online from UK.

 

[PMM]

Hi

When trying to pay my application fees online(living in Texas), every time I hit submit I get a receipt saying: "Payment Failed. The payment could not be processed: Transaction unsuccessful"

I am using my US Visa Debit Card

Did anyone else have this problem? Is there a number I can call to talk to someone about this?

I assume you are selecting Mississauga as the office and you are trying to pay the application fee? Make sure you are selecting Mississauga if it is OUT SIDE Canada application.

 

[Jurjen]

Try a credit card, I'm not sure if debit cards are supported?