Passports to CPC Ottawa- June 2017

[vincenso]

Hey everyone, i was wondering if anyone had the same situation as me. I sent my wife's passport to ottawa and it arrived the 26th of june. After that the only news i got was through the online tool where i saw ''decision made'' but it doesnt say anything about the decision. ot sure if i should be worried.

 

[ashu1710]

I think it varies for everyone, my tracker didn't activate until 3 weeks after my application was approved.

It varies, but not that much (especially for people from visa exempt countries). Do you know what caused the delay?

 

[Mthornt]

It varies, but not that much (especially for people from visa exempt countries). Do you know what caused the delay?

Yes there was an issue with my label, and they had me send a new one. They said they were mailing it on June 15th, but they didn't actually mail it until July 6th. Either way I'll be happy to get it.

 

[SidWalia]

Hey guys

Wat number are calling to get the status of your passport?

 

[AG15]

Hey guys

Wat number are calling to get the status of your passport?

1-888-242-2100 (in Canada only)

 

[RabinJi]

1 (888) 242-2100 Press 7 for express entry and 0 to speak with agent and you could ask the status of your passport.
Good luck

 

[SidWalia]

1-888-242-2100 (in Canada only)

Great..thank you..i am trying this number and it just hangs up when i try to reach an agent to talk to..

Is it due to the office hours?

 

[PrinceSingh]

Great..thank you..i am trying this number and it just hangs up when i try to reach an agent to talk to..

Is it due to the office hours?

I think office close at 4..

 

[sea83]

I think office close at 4..

M-F 8am 4pm Ottawa time

 

[AG15]

Great..thank you..i am trying this number and it just hangs up when i try to reach an agent to talk to..

Is it due to the office hours?

The office hours are as below

• Automated telephone service (available 24 hours a day, 7 days a week)
  If you have a touch-tone telephone, you can listen to pre-recorded information about our programs, and check the status of your application.
• Client Support Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays. Services are available in French and English.

 

[Wenwa]

Hey everyone, i was wondering if anyone had the same situation as me. I sent my wife's passport to ottawa and it arrived the 26th of june. After that the only news i got was through the online tool where i saw ''decision made'' but it doesnt say anything about the decision. ot sure if i should be worried.

Please scroll down on your account, you will most likely see "Approved" somewhere on the last statement/line. I mean on your profile there are statements such as "Medical status", Interview required, Additional documents, Biometics etc, and the last statment shows the fianal decision, there you will see if the decision you are talking about is "approved or otherwise,

 

[thesonicbro]

Received an email from CPC office confirming the shipment of returned package.

PPR on June 20 and sent on the 21st. Approval on July 6-7 (MyCIC updated on the 7th). Email (tracker) July 11th.

 

[Wenwa]

Anybody who was approved on July 7/8 and has their return tracker activated?

 

[Wenwa]

Received an email from CPC office confirming the shipment of returned package.

PPR on June 20 and sent on the 21st. Approval on July 6-7 (MyCIC update on the 7th). Email (tracker) July 11th.

Congratts!

 

[Wenwa]

Received an email from CPC office confirming the shipment of returned package.

PPR on June 20 and sent on the 21st. Approval on July 6-7 (MyCIC updated on the 7th). Email (tracker) July 11th.

Just a question, do you have to manually track the Item number? Or are you notified automatically through email?