Parents & Grandparents Program(PGP) 2025

[sribrosrs]

I received client communication from CPCM. Email attachment containing Application #F********.
See following communication what I received.
Do i have to submit Police Certificate request or waiting for further communication.
Thanks in advance

This letter confirms that your Application to Sponsor a Member of the Family Class was received by Immigration, Refugees and Citizenship Canada (IRCC) at the Case Processing Centre in Mississauga on behalf of the following family member(s): PRINCIPLE APPLICANT NAME In order to minimize any delays in processing your file, the following documentation is required for your sponsored family members. If not already included in your application, please obtain and submit as soon as possible: Police Certificate: The principal applicant and their dependant family member (if applicable) must provide police certificates from: Their current country of residence if they have resided there for 6 months or more, and The country where they have spent most of their adult life since the age of 18 (if different than current country of residence). Your relative is required to obtain the police certificate from that country’s law enforcement authorities. Please send a copy of the original police certificate to this office as soon as they receive it. Follow these instructions to ensure you provide the correct police certificates: www.cic.gc.ca/english/information/security/police-cert/index.asp. Passport/Travel Document: If the principal applicant and/or their accompanying dependant family member (if applicable) have passports that have expired or will expire within the next 12 months, please have them apply for and submit a copy of their new passport with a validity of 12 months or more. Please ensure to include the biographic page of the passport. Updated residential address: You are required to provide the current residential address for the principal applicant and their dependant family member (if applicable). You must report any changes to their address, telephone number(s) and email address immediately throughout the processing of your application. Failure to provide updates may result in processing delays. E-mail Address: Submit a valid email address for the Principal Applicant and/or their Authorized Representative. This email address will be used to communicate with the Principal Applicant and their dependant family member (if applicable) throughout the processing of their application.

This is the standard AOR email. PCC is needed and answer all the questions.

 

[cuxous]

I received client communication from CPCM. Email attachment containing Application #F********.
See following communication what I received.
Do i have to submit Police Certificate request or waiting for further communication.
Thanks in advance

This letter confirms that your Application to Sponsor a Member of the Family Class was received by Immigration, Refugees and Citizenship Canada (IRCC) at the Case Processing Centre in Mississauga on behalf of the following family member(s): PRINCIPLE APPLICANT NAME In order to minimize any delays in processing your file, the following documentation is required for your sponsored family members. If not already included in your application, please obtain and submit as soon as possible: Police Certificate: The principal applicant and their dependant family member (if applicable) must provide police certificates from: Their current country of residence if they have resided there for 6 months or more, and The country where they have spent most of their adult life since the age of 18 (if different than current country of residence). Your relative is required to obtain the police certificate from that country’s law enforcement authorities. Please send a copy of the original police certificate to this office as soon as they receive it. Follow these instructions to ensure you provide the correct police certificates: www.cic.gc.ca/english/information/security/police-cert/index.asp. Passport/Travel Document: If the principal applicant and/or their accompanying dependant family member (if applicable) have passports that have expired or will expire within the next 12 months, please have them apply for and submit a copy of their new passport with a validity of 12 months or more. Please ensure to include the biographic page of the passport. Updated residential address: You are required to provide the current residential address for the principal applicant and their dependant family member (if applicable). You must report any changes to their address, telephone number(s) and email address immediately throughout the processing of your application. Failure to provide updates may result in processing delays. E-mail Address: Submit a valid email address for the Principal Applicant and/or their Authorized Representative. This email address will be used to communicate with the Principal Applicant and their dependant family member (if applicable) throughout the processing of their application.

Could you please share your time lines?

 

[dun146]

Hi - my mother is the principal applicant in PGP and my father is the dependent. Today, we received the biometrics invitation just for her and not my dad (even though they both have valid biometrics from supervisa). Is it normal for IRCC to send separate letters for biometrics, medical etc.?

 

[ms082]

Hi - my mother is the principal applicant in PGP and my father is the dependent. Today, we received the biometrics invitation just for her and not my dad (even though they both have valid biometrics from supervisa). Is it normal for IRCC to send separate letters for biometrics, medical etc.?

yes it is normal. When did you submit your PGP application? Could you please share your timeline?

 

[KEN2000]

Hi - my mother is the principal applicant in PGP and my father is the dependent. Today, we received the biometrics invitation just for her and not my dad (even though they both have valid biometrics from supervisa). Is it normal for IRCC to send separate letters for biometrics, medical etc.?

Did u receive second biometrics letter?

 

[kau_shik_patel]

To those who have a hard time linking their application to their GCKey account, here is what the IRCC customer service told me in linking the application:

1. Make sure that the Last Name is CAPITALIZED.

2. On the part where you put the number of family members, put the NUMBER of ADULTS in the box (if spouse DIDN’t co-sign, EXCLUDE them). On my application: I have 2 kids, my wife as a co-signer, my self, and my mom and dad. This was where I messed up as I kept putting 6 as the number. It should just be “4”.

For E.G -
A. Enter the application number without the prefix ‘X’.
B. Under Applicant Details, enter the Principal Applicant’s UCI number (if available — you can find it on their visitor visa and search with passport details).
C. Set the number of applicants to ‘3’, and if you are adding your spouse as a co-signer, try setting it to ‘4’.

I finally linked my Parents application and able to see the progress.

Best Number to Call IRCC to get status of Application
1-888-242-2100.
The option to select are 2,3,2,1,3.......

 

[dun146]

Did u receive second biometrics letter?

Not yet

 

[dun146]

yes it is normal. When did you submit your PGP application? Could you please share your timeline?

PGP application submitted in Aug 2025, ADR in Sep end 2025, ADR submitted in Oct end 2025, PCP requested in Nov end 2025, Biometrics for Mom received on Jan 22, 2026.

 

[KEN2000]

Not yet

Maybe try to call IRCC, hope they did not forget to send out second letter

 

[shahroze]

To those who have a hard time linking their application to their GCKey account, here is what the IRCC customer service told me in linking the application:

1. Make sure that the Last Name is CAPITALIZED.

2. On the part where you put the number of family members, put the NUMBER of ADULTS in the box (if spouse DIDN’t co-sign, EXCLUDE them). On my application: I have 2 kids, my wife as a co-signer, my self, and my mom and dad. This was where I messed up as I kept putting 6 as the number. It should just be “4”.

For E.G -
A. Enter the application number without the prefix ‘X’.
B. Under Applicant Details, enter the Principal Applicant’s UCI number (if available — you can find it on their visitor visa and search with passport details).
C. Set the number of applicants to ‘3’, and if you are adding your spouse as a co-signer, try setting it to ‘4’.

I finally linked my Parents application and able to see the progress.

Best Number to Call IRCC to get status of Application
1-888-242-2100.
The option to select are 2,3,2,1,3.......

I tried above did not work. I did not submit the representative form am I eligible to speak with an IRCC agent or they only provide information to the primary applicant?

 

[nitink01]

Biometrics is done and submitted for my father's pgp application today. Fingers crossed as long wait may start now

 

[kau_shik_patel]

I tried above did not work. I did not submit the representative form am I eligible to speak with an IRCC agent or they only provide information to the primary applicant?

They only talk with who is the main sponsor but he has to provide a representative form

 

[shadowtwixy]

PGP application submitted in September 2025, ADR in November 2025.

Some ADR documents were submitted in December 2025 via IRCC EMAIL. Some documents were not in hand, required additional time to obtain (school records) and IRCC was informed in initial ADR response via EMAIL. The documents are now ready.

Question - should the additional documents be now submitted via email or WEBFORM? Pros and cons?

 

[Keyjoe23]

Am I the ONLY ONE who applied in August and haven't heard anything since then
Everyone is getting AOR now and I'm still waiting here :/

 

[ms082]

Biometrics is done and submitted for my father's pgp application today. Fingers crossed as long wait may start now

All the best! Did you add your timeline to this tracker?

https://docs.google.com/spreadsheet...dgdBilTWwUFC/edit?gid=132264440#gid=132264440