+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I got an email asking for additional documents. Some makes sense, but others do not.


So they received and accepted my (sponsor's) birth certificate. But this is not the very original one from the 90s, things were digitized and this was re-issued in the 2010s.

So they just want my old (non-canadian) passport to cross check?
Original birth certificate and old school records might be hard to track down, but is that what they want?



Not sure about this one. Even if I fill it out manually, the information in there would be the same. Not sure why they see it as incomplete.
Only reason I can see is my mother's parent's birthdates are unknown. In the online form, it only accepted dates (not texts), so I left it blank. In the letter of explanation, I mentioned that the dates are unknown, but I'm not sure if they read through the letter.


My mistake, I put both my father's and mother's resume in the same file. Clearly they did not read through it, and maybe didn't scroll down to my mother's section.
I got an Email today about the IMM 5406 as well. I left blank an address of my uncle.
But now they are asking that each individual must fill and sign their own copy, does it mean that all the dependents need to fill out this form on their behalf and sign it? I don't get the requirements in the message.