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Online Application Says Study Permit and EtA Invalid

Anna828

Hero Member
Feb 21, 2018
223
69
Hi everyone,

I successfully received a study permit last year. I needed a new one because they forgot to include on the permit that I was allowed to work 20 hrs.

I checked my online application today because I needed my UCI number, and I saw by accident that it says “Your document is invalid” for both eta and study permit.

Has anyone ever had that? Is that because I received a new study permit with a new number? That would make sense why study permit says invalid (and the date matches when I got the new one in October), but I don’t understand why it says it for eta as well. I left the country in December and jn April with no issues, so chances are slim that something happened since April to now?

Thank you so much!
 

Anna828

Hero Member
Feb 21, 2018
223
69
No, but it was because I got a new study permit so the initial one was invalid. I’ve left and reentered Canada multiple times since then so it should be all good