Got reply to my webform as follows
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided regarding the correspondence you did not receive and have forwarded it to the responsible office.
They will contact you if further information is required or if a decision is made on your application.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests:
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We verified the information you provided regarding the correspondence you did not receive and have forwarded it to the responsible office.
They will contact you if further information is required or if a decision is made on your application.
We hope the information provided is helpful in assisting you with your enquiry.
We would also like to suggest the following online services that might be helpful to you with any immigration, refugee and/or citizenship future requests: