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Oath Letter Never Received

links18

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Feb 1, 2006
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Person I know has the citizenship oath scheduled tomorrow. 11 days notice in ECAS. ECAS says physical oath letter was sent out 13 calendar days before oath date, including a long weekend. The physical oath letter never arrived. Call centre claims to show up anyway, you don't really need it and that this happens all the time.

Really, this happens "all the time"? Isn't that a problem?

Anyway, someone tell me that its gonna be alright tomorrow. It will be OK won't it?
 

Michels

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Nov 20, 2011
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links18 said:
Person I know has the citizenship oath scheduled tomorrow. 11 days notice in ECAS. ECAS says physical oath letter was sent out 13 calendar days before oath date, including a long weekend. The physical oath letter never arrived. Call centre claims to show up anyway, you don't really need it and that this happens all the time.

Really, this happens "all the time"? Isn't that a problem?

Anyway, someone tell me that its gonna be alright tomorrow. It will be OK won't it?
If call center says it is ok, then that person should say so at Oath.. and stat the call date, time and agent name if recorded.
Both ways he should go there with all the needed IDs and the original COPR as much as an ecas printout would be good
 

links18

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Feb 1, 2006
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Thanks,

Fingers crossed. It is still a mystery to me why they are giving such short notice these days.
 

SenoritaBella

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The person should still show up tomorrow and early too, so as to discuss the issue with an officer. As long as they are on the list, they should be able to take the oath. Your friend should go with:
a) passports (expired and current)
b) 2 pieces of ID (e.g. drivers licence, provincial ID card)
c) may be print a copy of their ecas status (since they don't have the oath letter)
d) original confirmation of permanent residence (COPR) or landing document
e) PR card (CIC will take the card since he/she is becoming a citizen)

Congrats to your friend!
 

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My building gets mail for other buildings all the time. I don't trust Canada Post to deliver as well as they should...
 

links18

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Feb 1, 2006
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OK, it all went well today. My acquaintance is now a Canadian. Hooray! It was a long road.

However, one family didn't show up for their oath. CIC made an announcement before the oath, asking them to come to the front to sign their paperwork, but they didn't appear. I wonder if they never got their letter and weren't checking ECAS religiously?

CIC really needs to do a better job of giving notice for things. Everyone should be aware that if you think your test or oath date is getting close--you need to check ECAS regularly, because there is no guarantee you will get your letter in time.
 

newcomer

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Dec 3, 2007
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links18 said:
OK, it all went well today. My acquaintance is now a Canadian. Hooray! It was a long road.

However, one family didn't show up for their oath. CIC made an announcement before the oath, asking them to come to the front to sign their paperwork, but they didn't appear. I wonder if they never got their letter and weren't checking ECAS religiously?

CIC really needs to do a better job of giving notice for things. Everyone should be aware that if you think your test or oath date is getting close--you need to check ECAS regularly, because there is no guarantee you will get your letter in time.
+1 for you for sharing this useful info 1
 

latitudeofgratitude

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Oct 17, 2014
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links18 said:
OK, it all went well today. My acquaintance is now a Canadian. Hooray! It was a long road.

However, one family didn't show up for their oath. CIC made an announcement before the oath, asking them to come to the front to sign their paperwork, but they didn't appear. I wonder if they never got their letter and weren't checking ECAS religiously?

CIC really needs to do a better job of giving notice for things.
SMH That poor family, lets hope thats not the case, Since God know's that CIC will probably let them wait a long time again before getting another notification to take their oath of Citizenship
 

montrealer69

Full Member
Oct 20, 2014
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links18 said:
Person I know has the citizenship oath scheduled tomorrow. 11 days notice in ECAS. ECAS says physical oath letter was sent out 13 calendar days before oath date, including a long weekend. The physical oath letter never arrived. Call centre claims to show up anyway, you don't really need it and that this happens all the time.

Really, this happens "all the time"? Isn't that a problem?

Anyway, someone tell me that its gonna be alright tomorrow. It will be OK won't it?
Hi
How often they update ECAS. On their web site it says they update it every tuesday but I read in this forum that they sometimes update even on Saturdays. Which one is correct ? and is it possible that invitation may get lost in mail and ECAS is not updated ?
that would be a disaster
 

links18

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Feb 1, 2006
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montrealer69 said:
Hi
How often they update ECAS. On their web site it says they update it every tuesday but I read in this forum that they sometimes update even on Saturdays. Which one is correct ? and is it possible that invitation may get lost in mail and ECAS is not updated ?
that would be a disaster
Yeah, the Tuesday update statement is clearly not always true as I know that in the case I am familiar with it was updated on a Saturday for the test and a Friday for the oath. I suppose it is possible that they sometimes fail to update ECAS also, but there really isn't anything you can do about that.
 

Michels

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links18 said:
Yeah, the Tuesday update statement is clearly not always true as I know that in the case I am familiar with it was updated on a Saturday for the test and a Friday for the oath. I suppose it is possible that they sometimes fail to update ECAS also, but there really isn't anything you can do about that.
Most likely it is a scheduled task that synchronizes the GMCS and Ecas (Security and load factors), given that the ecas gets slow on queries responses between 8:30 AM and 12 noon EST, I'd bet the database gets updated during this time-frame daily... including Saturdays for the Friday entered data in GMCS, etc..
Unless the central data is exposed thru an API/Interface with direct access from CIC code.. which is less likely for government solutions.. again to reduce threats of direct DB access and compromise..