Hi,
My job tittle is "Lead Customer Experience Associate" at a Canadian Bank.
My job duties are as follows:
-Act as a primary administrator in the branch to perform a range of customer service transactions such as deposits, withdrawals and bill payments accurately and efficiently
-Administer day-to-day branch activities, including providing advice on banking solutions to existing or prospective TD customers within operating policies and procedures
Resolve customers’ concerns and report non-standard matters to management as required
Participate in the timely completion of business processes and procedures to achieve operational excellence
Improve the team’s efficiency by recommending improvements to work practices, branch operations and processes related to customer experience
Ensure prepared documentation is accurate and consistent with relevant regulations and TD’s Code of Conduct and Ethics, while practicing good judgement in confidential matters
Assist the team by respecting coworkers, explaining complicated information and keeping everyone up-to-date on the status of routine activities
Help build a positive and equitable work environment by promoting team effectiveness as well as participating in personal performance development to accomplish team objectives
I was thinking my NOC could be: 62023
Please, let me know if that NOC is accurate.
Thank you in advance.
My job tittle is "Lead Customer Experience Associate" at a Canadian Bank.
My job duties are as follows:
-Act as a primary administrator in the branch to perform a range of customer service transactions such as deposits, withdrawals and bill payments accurately and efficiently
-Administer day-to-day branch activities, including providing advice on banking solutions to existing or prospective TD customers within operating policies and procedures
Resolve customers’ concerns and report non-standard matters to management as required
Participate in the timely completion of business processes and procedures to achieve operational excellence
Improve the team’s efficiency by recommending improvements to work practices, branch operations and processes related to customer experience
Ensure prepared documentation is accurate and consistent with relevant regulations and TD’s Code of Conduct and Ethics, while practicing good judgement in confidential matters
Assist the team by respecting coworkers, explaining complicated information and keeping everyone up-to-date on the status of routine activities
Help build a positive and equitable work environment by promoting team effectiveness as well as participating in personal performance development to accomplish team objectives
I was thinking my NOC could be: 62023
Please, let me know if that NOC is accurate.
Thank you in advance.