Hello, I became a PR in 2021 but did not provide an address at the port of entry, and wasn't aware of the 180 day rule. Big mistake
I applied for a PR card using the IRCC PR portal, and filled out an IMM 5444 and uploaded the backup docs. Yesterday, the portal updated with a message that my application was 'returned' and the return reason just said 'wrong application.'
The form seems to be clearly designed for this situation- a new PR card- so I'm not sure what I should do instead. Is it possible that the online form is not ready for use, and that I instead need to fill out a paper copy? I'm afraid if I take the time to fill it out and send it in, it'll get returned as well. I'm at a loss.
Has anyone else recently applied for their initial PR card after missing the 180 day rule? - Of course, no one answers the IRCC 800#, so I'm not sure how else to get an answer.

I applied for a PR card using the IRCC PR portal, and filled out an IMM 5444 and uploaded the backup docs. Yesterday, the portal updated with a message that my application was 'returned' and the return reason just said 'wrong application.'
The form seems to be clearly designed for this situation- a new PR card- so I'm not sure what I should do instead. Is it possible that the online form is not ready for use, and that I instead need to fill out a paper copy? I'm afraid if I take the time to fill it out and send it in, it'll get returned as well. I'm at a loss.
Has anyone else recently applied for their initial PR card after missing the 180 day rule? - Of course, no one answers the IRCC 800#, so I'm not sure how else to get an answer.