Hi,
my wife received a letter for additional documents request. Documents we submitted by mail/ post to NDVO. Was received and IRCC account states documents were received on Aug 19 and are under review. Got interview call to my wife as well from NDVO. However, the confusion is if we already submitted the documents by mail, but in IRCC account, under: view submitted application or upload documents", it still gives choice to submit the required documents (same docs which were sent already). Confused whether we submit through mail and online both or we can disregard the online uploading choice as the docs were already received, seen by officer and got interviewed ? Very confusing for me. Kindly let me know if anyone else had such situation.
my wife received a letter for additional documents request. Documents we submitted by mail/ post to NDVO. Was received and IRCC account states documents were received on Aug 19 and are under review. Got interview call to my wife as well from NDVO. However, the confusion is if we already submitted the documents by mail, but in IRCC account, under: view submitted application or upload documents", it still gives choice to submit the required documents (same docs which were sent already). Confused whether we submit through mail and online both or we can disregard the online uploading choice as the docs were already received, seen by officer and got interviewed ? Very confusing for me. Kindly let me know if anyone else had such situation.