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leland

Newbie
Jul 24, 2015
3
0
Hi, I really want to get some help there.

CPP has been approved my Visa, and sent me my passport at 16th July, However, my passport has been returned to the sender (CPP) because of "incomplete address" said by canadapost. And the CPP has successfully got my passport right now, because someone signed. Is there anyone can tell how could I do now?I have called cic, however they said they can do nothing on this, and asked me to ask CPP, and I emailed CPP at Wednesday, but no reply up to now.

I am so worried, anybody can help me? can I get my passport back?

Thanks a lot!
 
leland said:
Hi, I really want to get some help there.

CPP has been approved my Visa, and sent me my passport at 16th July, However, my passport has been returned to the sender (CPP) because of "incomplete address" said by canadapost. And the CPP has successfully got my passport right now, because someone signed. Is there anyone can tell how could I do now?I have called cic, however they said they can do nothing on this, and asked me to ask CPP, and I emailed CPP at Wednesday, but no reply up to now.

I am so worried, anybody can help me? can I get my passport back?

Thanks a lot!

Wait for the reply. Nothing more you can do.
 
Jalex23 said:
Wait for the reply. Nothing more you can do.
I am so worried I cannot get my passport back. Will they contact me for verifying my address? or send my passport again?
 
Hi, I experience the same thing, can you tell me how did you get your passport back? How long did that take?
 
leland said:
I am so worried I cannot get my passport back. Will they contact me for verifying my address? or send my passport again?

They can do both, either :

a) the fiel gets updated with information with the correct address.
b) CIC will contact you to clarify the address

One thing to note, this is low priority to CIC. CIC won't take ANY responsibility on an error on your side.