Nothing here either, actually I'm really worried because there is no information on the tracking number for the return prepaid package since Thursday.
Mexico confirmed on Thursday last week that it was all done and waiting for the courier to pick up either then (Thurs) or Friday. But nothing! Called UPS call centre in CR and they have nothing on it, no idea where it is and suggested we email customer service. Email?? Why not give me a phone number, it's a lot faster!
So I've done that and also emailed Mexico again to confirm whether the courier actually picked it up or not, and if so when. Honestly, does anything run smoothly in developing countries?! So frustrating!
