Replace a lost, stolen or destroyed PR card
You need to tell us what happened before you apply.
If you are outside Canada, go to the nearest visa office. Then you need to apply for a permanent resident travel document (PRTD) to return to Canada. When you are back in Canada, you can continue with your application.
If you are inside Canada, tell us what happened using this web form. To complete the form:
Choose Tell us more then answer Noand Proceed to Web form.
Choose Permanent resident cardand Renewal and replacement.