Hello, thanks for helping me out first.
I became PR get my first PR card get my 1st PR card at June 2023, but at March 2024, I lost my card during a moving.
when I fill out IM5444, it asked me when I became PR, after I type in June 2023, it shows "Please validate this date is correct as it has implications within the “5. Residency Obligation - Time Spent Outside Canada“ section of the webform. " And the button for save and continue is gray, I cant save and completed this form, cant submit the form either.
I tried to contact IRCC for half a month by phone and web form, 2 weeks passed, no response.
any suggestion? Thank you
update: I do lived Canada for the past 5 yrs since I had a work permit. so choose yes wont let me save and continue.
I became PR get my first PR card get my 1st PR card at June 2023, but at March 2024, I lost my card during a moving.
when I fill out IM5444, it asked me when I became PR, after I type in June 2023, it shows "Please validate this date is correct as it has implications within the “5. Residency Obligation - Time Spent Outside Canada“ section of the webform. " And the button for save and continue is gray, I cant save and completed this form, cant submit the form either.
I tried to contact IRCC for half a month by phone and web form, 2 weeks passed, no response.
any suggestion? Thank you
update: I do lived Canada for the past 5 yrs since I had a work permit. so choose yes wont let me save and continue.

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