I made an account about 2-3 years ago and I have lost the credentials and I am unable to reset my password as I am getting one of my security questions wrong.
From CIC site:
What do I do if I lost my GCKey username or password?
If you lost your GCKey password, you can create a new password. Go to the sign-in page for GCKey and you’ll be able to create a new password after you answer the password recovery questions you previously set up while registering for a GCKey.
If you lost your GCKey username, you will have to create a new GCKey. If you create a new GCKey you can access an application by linking the application to your new account.
Can I have more than one Express Entry profile?
No. You may only have one profile at a time. This is set out in Canada’s immigration law.
Creating more than one profile will not give you a better chance at being invited or allow you to be invited under a different program.
I just created an account, filled in the details but never applied.
Can I create a new profile? What can I do?
From CIC site:
What do I do if I lost my GCKey username or password?
If you lost your GCKey password, you can create a new password. Go to the sign-in page for GCKey and you’ll be able to create a new password after you answer the password recovery questions you previously set up while registering for a GCKey.
If you lost your GCKey username, you will have to create a new GCKey. If you create a new GCKey you can access an application by linking the application to your new account.
Can I have more than one Express Entry profile?
No. You may only have one profile at a time. This is set out in Canada’s immigration law.
Creating more than one profile will not give you a better chance at being invited or allow you to be invited under a different program.
I just created an account, filled in the details but never applied.
Can I create a new profile? What can I do?