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Johnny Wong

Newbie
Jul 31, 2013
6
0
Hi all!
I'm on my final step before getting the whole application done!! however, when I'm using digital signature, it pops up with...

Your answer is incomplete. Provide the necessary information below to continue.

The name, date of birth or country of birth you entered for your signature does not match the name you entered in your Online Application. To submit this Online Application, the names must match. Only the applicant can electronically sign this Online Application.

I've tried so many times, the name I enter, I'm 100% sure it matches!! when it shows "your signature does not match the name you entered in your Online Application." which name does it referring to..? What can I do...? sigh... :(
 
Do you mean the part before payment where the sign is wanted by typing the name in the space?
If yes then try using the name same spelling same upper lower letter and same name you used in CIC account opening time.
 
dipta said:
Do you mean the part before payment where the sign is wanted by typing the name in the space?
If yes then try using the name same spelling same upper lower letter and same name you used in CIC account opening time.

is there anyway I can check..? =(?
I have tried every possible way...but still....
 
This signing page comes when you click proceed and pay I think. Check IMM1294 I don't think you have signed it as signature is not required in that one. If all fails delete the application and start a new one. Check again if your myCIC name is the same as your sign and you gave right date of birth and place as the question asked before getting checklist code.