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Landed Nov. 20 -- still no PR card!

Benni

Hero Member
Oct 22, 2013
249
6
123
Newfoundland
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
29-04-2014
AOR Received.
27-06-2014
Med's Done....
12-03-2014
VISA ISSUED...
20-11-2014
LANDED..........
20-11-2014
I landed November 20th and I still haven't received my PR card -- should've taken 33 days.

I know mail is probably backed up due to the holidays. I've called the Call Centre but get menu after menu and no live person to talk to.

How does one get through to a person there?
 

Cathy645

Star Member
Jul 4, 2013
193
18
124
BC
Category........
Visa Office......
Beijing
Job Offer........
Pre-Assessed..
App. Filed.......
09-06-2014
AOR Received.
01-08-2014
File Transfer...
01-08-2014. (AOR2. 26-09-2014)
Med's Request
14-10-2014
Med's Done....
19-10-2014 (Received by VO 02-11-2014)
Interview........
Waived
Passport Req..
14-10-2014 (Decision made 07-11-2014)
VISA ISSUED...
04-11-2014 (received COPR 13-11-2014)
LANDED..........
15-11-2014 (landed at border in Osoyoos)
Benni said:
I landed November 20th and I still haven't received my PR card -- should've taken 33 days.

I know mail is probably backed up due to the holidays. I've called the Call Centre but get menu after menu and no live person to talk to.

How does one get through to a person there?
What does ECAS show? In Process or Complete?

Mine is Still In Process.
 

sammystorm19

Champion Member
Jan 20, 2012
1,533
47
Category........
Visa Office......
KGN
Job Offer........
Pre-Assessed..
App. Filed.......
22-05-13
Doc's Request.
23-09-14
AOR Received.
12-06-13
File Transfer...
27-06-13
Med's Done....
18-01-13
Passport Req..
09-10-14
VISA ISSUED...
17-10-14
LANDED..........
07-11-14
Benni said:
I landed November 20th and I still haven't received my PR card -- should've taken 33 days.

I know mail is probably backed up due to the holidays. I've called the Call Centre but get menu after menu and no live person to talk to.

How does one get through to a person there?
My husband landed November 7th and received his last week. So if your ECAS shows complete you should be getting it soon.
 

Benni

Hero Member
Oct 22, 2013
249
6
123
Newfoundland
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
29-04-2014
AOR Received.
27-06-2014
Med's Done....
12-03-2014
VISA ISSUED...
20-11-2014
LANDED..........
20-11-2014
Mine still says the same since before landing -- decision made! :(
 

Cathy645

Star Member
Jul 4, 2013
193
18
124
BC
Category........
Visa Office......
Beijing
Job Offer........
Pre-Assessed..
App. Filed.......
09-06-2014
AOR Received.
01-08-2014
File Transfer...
01-08-2014. (AOR2. 26-09-2014)
Med's Request
14-10-2014
Med's Done....
19-10-2014 (Received by VO 02-11-2014)
Interview........
Waived
Passport Req..
14-10-2014 (Decision made 07-11-2014)
VISA ISSUED...
04-11-2014 (received COPR 13-11-2014)
LANDED..........
15-11-2014 (landed at border in Osoyoos)
Benni said:
I landed November 20th and I still haven't received my PR card -- should've taken 33 days.

I know mail is probably backed up due to the holidays. I've called the Call Centre but get menu after menu and no live person to talk to.

How does one get through to a person there?
Hi I just called CIC and got to talk to the agent after waiting for over 10 minutes on the phone. He asked my UCI number then told me PR card is not ready yet. Waste my time really!

The agent on the phone seems not to be able to see more than we can on ECAS.
 

Benni

Hero Member
Oct 22, 2013
249
6
123
Newfoundland
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
29-04-2014
AOR Received.
27-06-2014
Med's Done....
12-03-2014
VISA ISSUED...
20-11-2014
LANDED..........
20-11-2014
I didn't even get transferred to any agent. I went through menu after menu, then the call disconnected on me. Gah!

Cathy, when did you land?

Sammy, thank you -- there's still hope it will come soon!
 

Cathy645

Star Member
Jul 4, 2013
193
18
124
BC
Category........
Visa Office......
Beijing
Job Offer........
Pre-Assessed..
App. Filed.......
09-06-2014
AOR Received.
01-08-2014
File Transfer...
01-08-2014. (AOR2. 26-09-2014)
Med's Request
14-10-2014
Med's Done....
19-10-2014 (Received by VO 02-11-2014)
Interview........
Waived
Passport Req..
14-10-2014 (Decision made 07-11-2014)
VISA ISSUED...
04-11-2014 (received COPR 13-11-2014)
LANDED..........
15-11-2014 (landed at border in Osoyoos)
Benni said:
I didn't even get transferred to any agent. I went through menu after menu, then the call disconnected on me. Gah!

Cathy, when did you land?

Sammy, thank you -- there's still hope it will come soon!
I landed on Nov 15

'complete' for the pr process and 'complete' for the PR card are 2 different things. Once CIC starts processing your PR card, you will see a new section specifically for the card. it won't be mailed until THAT section says "complete."
 

Benni

Hero Member
Oct 22, 2013
249
6
123
Newfoundland
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
29-04-2014
AOR Received.
27-06-2014
Med's Done....
12-03-2014
VISA ISSUED...
20-11-2014
LANDED..........
20-11-2014
Thanks Cathy -- didn't know about the different sections!
 

AMJ

Hero Member
Mar 2, 2014
534
19
123
Canada
Category........
Visa Office......
Abu Dhabi
Job Offer........
Pre-Assessed..
Med's Request
14.03.2014
Med's Done....
22.03.2014
Interview........
Waived
Passport Req..
09.11.2014
VISA ISSUED...
13.11.2014
LANDED..........
16.02.2015
Just read on another forum that due to Software & System Upgrades @ CIC, PR Cards are taking between 1 to 3 months.
 

Cathy645

Star Member
Jul 4, 2013
193
18
124
BC
Category........
Visa Office......
Beijing
Job Offer........
Pre-Assessed..
App. Filed.......
09-06-2014
AOR Received.
01-08-2014
File Transfer...
01-08-2014. (AOR2. 26-09-2014)
Med's Request
14-10-2014
Med's Done....
19-10-2014 (Received by VO 02-11-2014)
Interview........
Waived
Passport Req..
14-10-2014 (Decision made 07-11-2014)
VISA ISSUED...
04-11-2014 (received COPR 13-11-2014)
LANDED..........
15-11-2014 (landed at border in Osoyoos)
Benni said:
I landed November 20th and I still haven't received my PR card -- should've taken 33 days.

I know mail is probably backed up due to the holidays. I've called the Call Centre but get menu after menu and no live person to talk to.

How does one get through to a person there?
I hope you can see when you landed on ECAS otherwise it might be your landing information got lost at airport as it happened to somebody else before. I read before that the person called CIC months after he landed and was told by call agent that CIC had not received his landing information yet. Crazy!
 

MissRepresentation

Hero Member
Apr 11, 2014
273
9
Visa Office......
Paris
AMJ said:
Just read on another forum that due to Software & System Upgrades @ CIC, PR Cards are taking between 1 to 3 months.
:mad: What a load of bullcrap. I've worked for major companies and govt departments that went through IT system upgrades and they never took 3 months. And we're talking second world countries here. Unbelievable.
 

rhcohen2014

VIP Member
Apr 6, 2014
4,935
185
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
March 17, 2014
Doc's Request.
April 11, 2014
AOR Received.
May 8, 2014
File Transfer...
May 9, 2014
Med's Request
upfront
Med's Done....
Nov 15, 2013
Interview........
waived
Passport Req..
July 15, 2014
VISA ISSUED...
July 25, 2014/ received August 1, 2014
LANDED..........
August 29, 2014
MissRepresentation said:
:mad: What a load of bullcrap. I've worked for major companies and govt departments that went through IT system upgrades and they never took 3 months. And we're talking second world countries here. Unbelievable.
mine was processed and lost in the mail, so no pr card for me. i now have to go through the process of getting an new one issued, which apparently takes 6+ months.
 

MissRepresentation

Hero Member
Apr 11, 2014
273
9
Visa Office......
Paris
rhcohen2014 said:
mine was processed and lost in the mail, so no pr card for me. i now have to go through the process of getting an new one issued, which apparently takes 6+ months.
Oh dear, that's awful! Can you get access to public services without it?
 

keesio

VIP Member
May 16, 2012
4,795
396
Toronto, Ontario
Category........
Visa Office......
CPP-O
Job Offer........
Pre-Assessed..
App. Filed.......
09-01-2013
Doc's Request.
09-07-2013
AOR Received.
30-01-2013
File Transfer...
11-02-2013
Med's Done....
02-01-2013
Interview........
waived
Passport Req..
12-07-2013
VISA ISSUED...
15-08-2013
LANDED..........
14-10-2013
MissRepresentation said:
Oh dear, that's awful! Can you get access to public services without it?
The PR card is most valuable for people with non-visa-exempt passports who wish to travel outside Canada.

For people who do have a visa-exempt passport, it is not as critical. It makes life easier but you can make do without it.

You can use your copy of the COPR for places that require proof of permanent residency (get a SIN number, qualify for health insurance, etc).
 

rhcohen2014

VIP Member
Apr 6, 2014
4,935
185
Category........
Visa Office......
Ottawa
Job Offer........
Pre-Assessed..
App. Filed.......
March 17, 2014
Doc's Request.
April 11, 2014
AOR Received.
May 8, 2014
File Transfer...
May 9, 2014
Med's Request
upfront
Med's Done....
Nov 15, 2013
Interview........
waived
Passport Req..
July 15, 2014
VISA ISSUED...
July 25, 2014/ received August 1, 2014
LANDED..........
August 29, 2014
MissRepresentation said:
Oh dear, that's awful! Can you get access to public services without it?
of course, you don't need your pr card for public service, only your passport and COPR (landing paper). got my sin, OHIP, already working, just got my license (today - yay!), and on to insuring/registering the car. the only place that gave me a hassle about it was the bank. since i am visa exempt, and usually drive back to the us, i don't really "need" it. i definitely "want" it so i don't have to use my passport and COPR for everything. I nearly had a heart attack last week when i thought i lost my COPR, so it will be good to have 2 items to prove my status here.