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Hey there
Have you tried linking your app within an online account using your name/passport info? Curious to see if they opened your file yet
I read that it only works after they start to process the application.
 
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Any updates?????
 
EP numbers are case numbers assigned to the case so you can check your status online. It is basically a case number.
Where I can find this number? I applied in paper
 
You only get it once they email you with AOR
I send a web form two weeks ago and they gave me a temporary XEP number instead, saying my application hasn’t been opened yet. Maybe try that! They might have the EP number by now for you?
Thanks!!