Hi all,
please check following job letter format for NOC - 2282 and let me know if it is right for EE profile:
Date: ______________
To Whom it May Concern
This is to certify that Mr. _______ is currently employed with __________ in Markham, Ontario, L3R 0G3
Details of his employment are given below:
• Job Title: user support technician
• Date of Joining: ___________
• Employee ID:
• Type of Employment : permanent full-time
• Hours of Work: 35 hours per week
• Salary: $30.5 per hour
• Benefits: 2 weeks of paid vacation per year
His job responsibilities include following, but not limited to :
⁃ Provide first-level contact and problem resolution to computer users experiencing hardware, software related issues , responding to telephone calls, communicate electronically and in person in a timely and professional manner.
⁃ Refer to process manuals and user guides to resolve and assist users in troubleshooting technical issues.
⁃ Determine and document problems experienced.
⁃ Train new and existing staff on identified issues to enhance system knowledge and capability.
⁃ Setting up computer hardware equipment for employees use, performing and ensuring proper installation of cables, operating systems and appropriate software.
⁃ Ensuring all new hires have the required access to the network and also removing them off the network once users left the company.
⁃ Proactively seeking solutions to minimise common problems.
If you have any questions, please feel free to contact us.
For (Company Name)
<Signature of the Referee> <Company Seal>
<Name & Designation of the Referee>
<Contact No. and Email of the Referee>
please check following job letter format for NOC - 2282 and let me know if it is right for EE profile:
Date: ______________
To Whom it May Concern
This is to certify that Mr. _______ is currently employed with __________ in Markham, Ontario, L3R 0G3
Details of his employment are given below:
• Job Title: user support technician
• Date of Joining: ___________
• Employee ID:
• Type of Employment : permanent full-time
• Hours of Work: 35 hours per week
• Salary: $30.5 per hour
• Benefits: 2 weeks of paid vacation per year
His job responsibilities include following, but not limited to :
⁃ Provide first-level contact and problem resolution to computer users experiencing hardware, software related issues , responding to telephone calls, communicate electronically and in person in a timely and professional manner.
⁃ Refer to process manuals and user guides to resolve and assist users in troubleshooting technical issues.
⁃ Determine and document problems experienced.
⁃ Train new and existing staff on identified issues to enhance system knowledge and capability.
⁃ Setting up computer hardware equipment for employees use, performing and ensuring proper installation of cables, operating systems and appropriate software.
⁃ Ensuring all new hires have the required access to the network and also removing them off the network once users left the company.
⁃ Proactively seeking solutions to minimise common problems.
If you have any questions, please feel free to contact us.
For (Company Name)
<Signature of the Referee> <Company Seal>
<Name & Designation of the Referee>
<Contact No. and Email of the Referee>