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ama1978 said:
I can't log in either. I get the "We were not able to identify you using the information you provided." Getting very annoyed. >:(

Seriously, we're in the exact same boat!! This is so frustrating! I'm calling tomorrow in the afternoon if I haven't heard anything.
 
Zarilenth said:
Seriously, we're in the exact same boat!! This is so frustrating! I'm calling tomorrow in the afternoon if I haven't heard anything.

I am off tomorrow so will be calling until I am satisfied. LOL!
 
ama1978 said:
I am off tomorrow so will be calling until I am satisfied. LOL!

Hah! Let me know how it goes!! At this point I'll be just as happy if you get good news instead of me!! ;D
 
Zarilenth said:
Hah! Let me know how it goes!! At this point I'll be just as happy if you get good news instead of me!! ;D

Just to be sure: are u the sponsor or applicant? If not sponsor, your UCI wouldn't show decision made for Sponsorship on ecas. When u use your UCI to log in, are u using identification type unique client identification?

Also, speaking as a former tech support guy. Try clearing your cookies on ur computer. Maybe it won't help, but it won't hurt to do so.
 
Graihn said:
Just to be sure: are u the sponsor or applicant? If not sponsor, your UCI wouldn't show decision made for Sponsorship on ecas. When u use your UCI to log in, are u using identification type unique client identification?

Also, speaking as a former tech support guy. Try clearing your cookies on ur computer. Maybe it won't help, but it won't hurt to do so.

I am the sponsor. And I am changing the identification type to UCI. Should I enter it as XXXXXXXX or XXXX-XXXX?
 
Zarilenth said:
I am the sponsor. And I am changing the identification type to UCI. Should I enter it as XXXXXXXX or XXXX-XXXX?

Atleast you have a UCI #. They only gave me a file # and told me there is no UCI generated yet. :(
 
Zarilenth said:
I am the sponsor. And I am changing the identification type to UCI. Should I enter it as XXXXXXXX or XXXX-XXXX?

XXXX-XXXX, doesn't work the other way around.
 
Aniabella said:
XXXX-XXXX, doesn't work the other way around.

Thank you Aniabella :)

And AMA - they didn't even tell me it was my UCI! They told me it was my file number, and then when I called a couple days later they informed me that it was my UCI.
 
Zarilenth said:
Thank you Aniabella :)

And AMA - they didn't even tell me it was my UCI! They told me it was my file number, and then when I called a couple days later they informed me that it was my UCI.

See mine started with an F and had 9 digits so I knew it was the file #. But I don't get why there isn't a UCI. They told me the UCI is generated only after you get SA but everyone here is saying that they received theirs in the AOR letter. Something fishy is going down over there.
 
ama1978 said:
See mine started with an F and had 9 digits so I knew it was the file #. But I don't get why there isn't a UCI. They told me the UCI is generated only after you get SA but everyone here is saying that they received theirs in the AOR letter. Something fishy is going down over there.

Ama!! I just called and they said they wouldn't send another note but then I just got my official AOR!! Its not SA and I don't know if its because I called but at least its something!
 
Zarilenth said:
Ama!! I just called and they said they wouldn't send another note but then I just got my official AOR!! Its not SA and I don't know if its because I called but at least its something!

You just got an official AOR with UCI and File #??? Was this via email?

I was going to wait until they update the processing times as then they will see they are really behind with my file.
 
ama1978 said:
You just got an official AOR with UCI and File #??? Was this via email?

I was going to wait until they update the processing times as then they will see they are really behind with my file.

Yep had UCI and file number at the top :)
 
Zarilenth said:
Ama!! I just called and they said they wouldn't send another note but then I just got my official AOR!! Its not SA and I don't know if its because I called but at least its something!

Its really sad that you had to push them to get your file going. Did they tell you why your file is delayed like that? It is really far behind schedule now.

ama1978 maybe you should do like Zarilenth and call them again, at least to get AOR.
 
Aniabella said:
XXXX-XXXX, doesn't work the other way around.
mine does
 
Edgehead78 said:
Its really sad that you had to push them to get your file going. Did they tell you why your file is delayed like that? It is really far behind schedule now.

ama1978 maybe you should do like Zarilenth and call them again, at least to get AOR.

I know - I think I've called them 5 times. I feel badly bothering them, but really, mine is very far behind. The only thing they told me is that the have a lot of files to get through, but everyone in Feb seems to be doing just fine. I'm hoping I'll get SA today.
I wonder how Grumper is doing?