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IRCC Portal Error - User information could not be found. Please try again later.

emailtoskv

Member
Nov 11, 2019
11
0
Hi All,

I am using IRCC Portal (https://portal-portail.apps.cic.gc.ca/signin?lang=en) for filing visiting visa. When I logged in today, I got this error - "User information could not be found. Please try again later.". I tried different browsers and cleared the cache but no luck yet.
Is anyone experiencing the same issue?

Login Error Message:
There were issues submitting your form.

  • User information could not be found. Please try again later.

Thank you!
 

Dhillon96

Star Member
Jun 30, 2023
108
31
27
Hi All,

I am using IRCC Portal (https://portal-portail.apps.cic.gc.ca/signin?lang=en) for filing visiting visa. When I logged in today, I got this error - "User information could not be found. Please try again later.". I tried different browsers and cleared the cache but no luck yet.
Is anyone experiencing the same issue?

Login Error Message:
There were issues submitting your form.

  • User information could not be found. Please try again later.

Thank you!
Its not working for anyone right now, as the website is down right now.
 
  • Like
Reactions: Mansoor22x
Jul 14, 2023
10
0
Not working for me as well. Getting the same error. However, got an email from IRCC that you have a new message on your application. Has anyone got the same ? Would it be a glitch?
 

Jatt23

Newbie
Nov 30, 2021
4
0
Hi All,

I am using IRCC Portal (https://portal-portail.apps.cic.gc.ca/signin?lang=en) for filing visiting visa. When I logged in today, I got this error - "User information could not be found. Please try again later.". I tried different browsers and cleared the cache but no luck yet.
Is anyone experiencing the same issue?

Login Error Message:
There were issues submitting your form.

  • User information could not be found. Please try again later.

Thank you!
same issue with me as well. i got email 1st from ircc when tried to login can't
 

srinivas2020

Newbie
Dec 23, 2020
2
0
Hi All,

I am using IRCC Portal (https://portal-portail.apps.cic.gc.ca/signin?lang=en) for filing visiting visa. When I logged in today, I got this error - "User information could not be found. Please try again later.". I tried different browsers and cleared the cache but no luck yet.
Is anyone experiencing the same issue?

Login Error Message:
There were issues submitting your form.

  • User information could not be found. Please try again later.

Thank you!
Yes to me also. Looks like portal is down.
 

Mansoor22x

Newbie
Jul 14, 2023
3
0
Hi All,

I am using IRCC Portal (https://portal-portail.apps.cic.gc.ca/signin?lang=en) for filing visiting visa. When I logged in today, I got this error - "User information could not be found. Please try again later.". I tried different browsers and cleared the cache but no luck yet.
Is anyone experiencing the same issue?

Login Error Message:
There were issues submitting your form.

  • User information could not be found. Please try again later.

Thank you!
Same let me know when your application start working
 

chiranjib1987

Newbie
Jul 14, 2023
1
0
India
Category........
VISIT
Visa Office......
Kolkata
Job Offer........
Yes
Hi All,

I am using IRCC Portal (https://portal-portail.apps.cic.gc.ca/signin?lang=en) for filing visiting visa. When I logged in today, I got this error - "User information could not be found. Please try again later.". I tried different browsers and cleared the cache but no luck yet.
Is anyone experiencing the same issue?

Login Error Message:
There were issues submitting your form.

  • User information could not be found. Please try again later.

Thank you!
Same Problem happening with me.I just checked now!
 

emailtoskv

Member
Nov 11, 2019
11
0
Did anyone call IRCC to enquire about this IRCC portal down issue? I tried to contact (1-888-242-2100) them today at 8AM EST, but I couldn't connect with them yet.
 

fuddin77

Newbie
Jul 14, 2023
1
0
Hi All,

I am using IRCC Portal (https://portal-portail.apps.cic.gc.ca/signin?lang=en) for filing visiting visa. When I logged in today, I got this error - "User information could not be found. Please try again later.". I tried different browsers and cleared the cache but no luck yet.
Is anyone experiencing the same issue?

Login Error Message:
There were issues submitting your form.

  • User information could not be found. Please try again later.

Thank you!
Have same issue, if any one gets any info please post here.