Hello Everyone:
I am 2013 Sept 27 applicant here. It's so frustrating that I have to share this with you guys.
Nothing heard from CIC about my case so far after AOR ages ago, but I contacted CIC a month ago, was told an email sent to me in March requesting more documents, but I didn't receive anything, the agent then told me to wait for another 2 months to get another email to be sent and refused to disclose the details of the email and kept saying I had to wait for another email. Called many times again and was told the same thing by different agents.
I called again today, the agent told me that an email was sent on Saturday, and again I didn't receive anything, verified the email address, checked all folders including junk and spam folders. Then she told me I had to wait for 5 days to call back. I called again to another agent, was told the same thing I had to wait out the 5 days as it was against the call centre instruction to do anything until after 5 days from the initial email being sent and I was hung up on after she said "I need to disconnect this type of call". I was like WTF! How unprofessional! It's a laughing stock that IT TAKES CIC SYSTEM 5 DAYS TO DELIVER AN EMAIL FROM THEIR END TO AN APPLICANT.
In fact, I have never received anything in the email regarding my case from CIC , I had called them to check if my email was correctly spelled, a while ago an agent actually sent a test email to me and I received it right away. My sponsor received the AOR though and that was the only one case relevant email received between the 2 of us.
I am wondering if anyone in the forum encountered similar situation.
I am sooooo MAD!
PS eCas shows nothing except saying my application is received.
