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Initial PR Card Processing Time

Azla1

Newbie
Jul 12, 2021
3
0
Hello, I had got my PR approved right when the pandemic hit so I didn't have to do a landing. I got a letter saying I'm a permanent resident. It also asked me to send in my CoPR and photo by mail to the Montreal office for my PR card. I sent the required documents on 16th July 2020. It has been close to a year now and I still haven't received it. I have written web forms and all I get are generic responses saying my application is still processing. The agents on the phone are pretty much useless. Anyone have any suggestions on what I can do?

I am getting desperate as I have to travel soon. Any help is appreciated. Thank you.