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Jarvis2024

Newbie
Dec 11, 2023
1
0
Hi Everyone,


I need some clarification regarding my Canadian visa application tracker.


  • I am a citizen of Country Y but I was born in Country X.
  • Back in 2015, I applied for a study permit from Country X . That application was refused, and I never reapplied at the time.
  • For the past three years, I have been living in Country Z. On July 29th, I submitted a visitor visa (CAN+) application, which is still in process.
  • I was facing issues creating a tracker account, but today I managed to log in by selecting Country Y as my country of birth.

When I checked my contact details in the tracker, I noticed that it is still showing the information from my 2015 application (old phone number, old residential address, and incorrect country of birth), not my current details.


My question is:

  • How can I update my details in the tracker?
  • I thought of submitting a webform, but the update section asks for: “Enter the date this new address comes into effect.”
    • The problem is that my current details were already valid before I submitted my new application, so I’m not sure what date I should enter.

Should I just go ahead and submit the webform update anyway, or is there another proper way to fix this?


Thanks in advance for your guidance.