We have applied for a visitor visa for our mother-in-law. But just after the biometrics request came in, she fell down which resulted in a broken wrist, she couldn't give her biometrics. I did fill out a webform asking for time. But about 45 days later I got a rejection letter with the following reasons:
• You have not complied with our request for information, per subsection 16(1) of the IRPA. To date, you have failed to comply with our request for photographic and fingerprint evidence.
• You are found inadmissible to Canada under paragraph 41(a) of the IRPA: through an act or omission which contravenes, directly or indirectly, a provision of this Act.
Does rejection under section 41a mean that she will have to wait for 5 years before we can apply for a visitor visa again? Can I explain to them the situation and will it help apply for a visa again?
• You have not complied with our request for information, per subsection 16(1) of the IRPA. To date, you have failed to comply with our request for photographic and fingerprint evidence.
• You are found inadmissible to Canada under paragraph 41(a) of the IRPA: through an act or omission which contravenes, directly or indirectly, a provision of this Act.
Does rejection under section 41a mean that she will have to wait for 5 years before we can apply for a visitor visa again? Can I explain to them the situation and will it help apply for a visa again?