How to track Online PR Card Renewal (Dec 2022)?

[jonnclk22]

Hi, I applied for renewing my PR card online on their web portal: https://prson-srpel.apps.cic.gc.ca/ around Dec 21 2022. However, after submitting the application, it simply says "Submitted". There was no online confirmation. When I try to track it here: https://www.canada.ca/en/immigration-refugees-citizenship/services/application/check-status.html. it says that application not found. If I log into my IRCC account with GC key and try to search for existing applications by UCI number for linking, it doesn't return any new applications for linking.

So, those of you who renewed their PR cards online:
a) how did you track your application status?
b) when did you first hear anything about your application after submitting?

 

[jeff198901]

Nothing out of the ordinary. Submitted for my wife on December 7th. Yesterday we received a message stating that photos were missing and had to resubmit. Still can’t track it on ECAS or gckey.

 

[andersniet]

Jeff, have you tried linking again in ECAS/GCKEY after you had received the message that photos were missing ?

 

[jeff198901]

Jeff, have you tried linking again in ECAS/GCKEY after you had received the message that photos were missing ?

Yes, no luck

 

[jeff198901]

Jeff, have you tried linking again in ECAS/GCKEY after you had received the message that photos were missing ?

Have you been able to link yet?

 

[andersniet]

Have you been able to link yet?

No same result but I only have submitted my renewal online on 20th December so I probably need to wait a few weeks before I can link

 

[yma981]

i have submitted my wife's pr card renewal via post (12/12/2022). how can i track it? nothing in ecas after 1 month of sending it!!

 

[Jignesh4001]

Hi, I applied for renewing my PR card online on their web portal: https://prson-srpel.apps.cic.gc.ca/ around Dec 21 2022. However, after submitting the application, it simply says "Submitted". There was no online confirmation. When I try to track it here: https://www.canada.ca/en/immigration-refugees-citizenship/services/application/check-status.html. it says that application not found. If I log into my IRCC account with GC key and try to search for existing applications by UCI number for linking, it doesn't return any new applications for linking.

So, those of you who renewed their PR cards online:
a) how did you track your application status?
b) when did you first hear anything about your application after submitting?

Hi Have you heard anything from PR office I have applied on 12th December so far no news please advice.

 

[bricksonly]

Hi Have you heard anything from PR office I have applied on 12th December so far no news please advice.

As it passed normal waiting time, you can call them at
1-888-242-2100

When you call IRCC, It will ask you for the UCI , press two i.e. no UCI available and then as soon as the Message for AF and UK refugees start playing press 330 in quick succession you will be able to reach them. The real deal is - dont wait to hear out the refugee messages

 

[Migueltravellover]

Hello! Have you tried calling the IRCC office to understand when your case will show up on the IRCC portal? You can call them even a little before the normal wait time has passed to voice your concern that the application might be lost. Once you call the goverment you can use this tracker to find out how long it might take to get the PR card. I personally used it for tracking my PR card after landing but I think it can be used for PR renewal applications too. Good luck!

 

[bas12]

Edit: was able to tie it to a gckey account

I applied on Feb 28, called IRCC today about my citizenship application and asked about PR renewal as well.
They told me that they received the application on April 12, gave me the application number and told me I should be able to connect it to tracker now.
Client application status page is still not finding my application.
https://services3.cic.gc.ca/ecas/introduction.do?app=ecas

Any idea if there is another official tracker that I should use for this?

 

[bricksonly]

Edit: was able to tie it to a gckey account

I applied on Feb 28, called IRCC today about my citizenship application and asked about PR renewal as well.
They told me that they received the application on April 12, gave me the application number and told me I should be able to connect it to tracker now.
Client application status page is still not finding my application.
https://services3.cic.gc.ca/ecas/introduction.do?app=ecas

Any idea if there is another official tracker that I should use for this?

ECAS doesn't work for me either. I use GCKey by link my application to know the status change.