We applied at 2016 June, everything was going quite smooth. We through an immigration lawyer to help for apply, he is been doing pretty well.
We added extra child to our application, we follow their instructions and go through the payment process via credit card on April 25 and it was successful with no payment returned.
Today (1 June), I received my lawyer email and said our application had close off because they didn't receive our payment.
I checked and downloaded the credit card statement and sent to lawyer to proof the payment went successful (1.5months ago) and see if they will active my account or not.
Seriously, it is quite angry about them. They changed the point with no notice and seems they are paying alot of games to kick people out the pool. Also, their online system is running pretty bad. Always have problems.
Hope everything goes well...... =(
We added extra child to our application, we follow their instructions and go through the payment process via credit card on April 25 and it was successful with no payment returned.
Today (1 June), I received my lawyer email and said our application had close off because they didn't receive our payment.
I checked and downloaded the credit card statement and sent to lawyer to proof the payment went successful (1.5months ago) and see if they will active my account or not.
Seriously, it is quite angry about them. They changed the point with no notice and seems they are paying alot of games to kick people out the pool. Also, their online system is running pretty bad. Always have problems.
Hope everything goes well...... =(