Just to give an update on the situation
I went to see Information Commissioner office at following location:
Information Commissioner
Place de Ville, Tower B
112 Kent Street
7th Floor
That's who sent me the original email, they did not know too much of whats going on asked me to contact CIC and chances are I will be getting physical copy. So I was close CIC drove over and there doors are locked, rang door bell and he told me to call the 1-800-242-2100 number lol.
Called the number after 15 min wait got an agent, who told me chances are if in email saying that it's written a physical copy then that's what they will send. He said it's good that i replied back to change to electronic copy and wait for them to respond or just wait for physical copy. HE SAID ORDERING A PHYSICAL COPY DOES IN NO WAY DELAY MY ACTUAL PROCESSING OF MY WIFE'S APPLICATION.
I will just wait for the phyiscal copy now at this point, I was told pysical copy takes longer but is more detailed than the electronic copy and will have more information on it. That's what they said at the Information Commissioner office, not sure if it's true though