Gic payment rejected

[Joban52]

Hi there . I made gic payment through bank from my own account . Later , i received email from Scotia bank that my payment is rejected . The reason was given that
" The name on the account provided in the wire instruction does not match our records "
As i made payment payment from my own account , there is no point in difference in name . contacted my bank , they said it may be due to difference in address with that of on passport . Is it due that . Please help .

 

[imsumit9317]

Hi there . I made gic payment through bank from my own account . Later , i received email from Scotia bank that my payment is rejected . The reason was given that
" The name on the account provided in the wire instruction does not match our records "
As i made payment payment from my own account , there is no point in difference in name . contacted my bank , they said it may be due to difference in address with that of on passport . Is it due that . Please help .

pls put same address on remittance and beneficiary account information as that on your passport .
because both remittance and beneficiary are you .

 

[Joban52]

Thanks
I cant understand one thing that if address was the problem why they did not mention in the email where they wrote that name did not match