Hi
I am in desperately need help. I just received ITA letter 2 days ago. That is an awesome news and I am extremely happy. Then I started to prepare all documents to submit application PR but unfortunately I cant log in to to my account again with my GC key . I tried to reset my password, answer all of the recovery questions but it doesn't work. I tried to create a new GC key log in and link the existing application in my previous GC key but the system just response " no application could be found" . I call CIC and they said they cant find my application since I have not submitted PR application yet. They asked me to email CIC technical support and I can't call them since they dont have phone #. It may takes me 20 days to receive response from CIC technical support . I am so worried and not sure if I can get back my ITA letter and submit PR on time
I just need the ITA letter and access to my PR application . Has anyone have the same experience ? Could you please advice what I can do ? will CIC resend you ITA letter to the new account and extend ITA letter expiration date if They can't fix my log in issues ?
I am in desperately need help. I just received ITA letter 2 days ago. That is an awesome news and I am extremely happy. Then I started to prepare all documents to submit application PR but unfortunately I cant log in to to my account again with my GC key . I tried to reset my password, answer all of the recovery questions but it doesn't work. I tried to create a new GC key log in and link the existing application in my previous GC key but the system just response " no application could be found" . I call CIC and they said they cant find my application since I have not submitted PR application yet. They asked me to email CIC technical support and I can't call them since they dont have phone #. It may takes me 20 days to receive response from CIC technical support . I am so worried and not sure if I can get back my ITA letter and submit PR on time
I just need the ITA letter and access to my PR application . Has anyone have the same experience ? Could you please advice what I can do ? will CIC resend you ITA letter to the new account and extend ITA letter expiration date if They can't fix my log in issues ?