GENTLEANDREW
Champion Member
- Sep 13, 2012
- 1,529
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flashk said:hi guys please help. My bro inlaw got an email from cic today saying that his application has been refused because they did not receive the additional documents that were requested from him within the time frame given. when in actual fact, he did send them and it was received and signed for before the time elapsed. He is so confused right now, and this is after he had done MR and paid for RPRF o. He has sent the documents back and also raised cse too and also a print out copy of when the initial documents were sent and received. So will like to know what else he can do....pls seniors in the house.
The person will have to send them a cover letter explaining that it was sent before the expected time and also provide documentary evidence(s) of this. This will include the tracking details from the carrier, date and time of receipt, and the recipient in Accra.
The person should send all of this using the trailing mail that they sent the refusal letter, send again through a carrier(DHL,UPS, etc) and then raise a CSE. They will definitely respond after confirming all that have been sent and received. Above all, the person must be prayerful at this point.
Cheers!