Forgotten Password

[exp123]

Hi,
I have already applied and paid the application fee for a visit of a few days in Canada.

I have however forgotten my password to check the status of my application.

I have tried to reset it but I do not remember some of the security answers I put in.

Could someone please let me know of a way out,
Thx

 

[ElPiloyesmio]

DId you find a solution, I'm in the same situation and can't find a way to contact them for a response because their call center is only for Canada.

 

[steaky]

DId you find a solution, I'm in the same situation and can't find a way to contact them for a response because their call center is only for Canada.

If you have a friend in Canada, your friend can arrange a three way call so that you can talk to the call centre directly.

 

[ElPiloyesmio]

THanks, I called using +16139444000 and got to speak to rep. They can't reset it, so I had to create another user in order to try to link my previous application to this one. Now I can't get them to link even though I'm putting the correct information... what a mess! Their site is terrible, definitely not user friendly!