File complain about citizenship application- Whom? Where? and How?

[dcr919]

Anyone has any idea about file complains of citizenship application. I means to Whom? to Where? and How to?
In my case: Applied April 2009; Citizenship test on November 2010; Present status: Waiting....
I feel so tired! My permanent resident card and home country passport are all expired during waiting for the Canadian citizenship application.

 

[theshivster]

http://www.cic.gc.ca/english/contacts/index.asp
try this link to see if the relevant contact details are there