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Dec 19, 2016
11
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Hi All,

I applied for my permanent residency file in July-2016 and included my payment receipt which I payed online.
However, my file was returned to me :'( in November-2016 saying that I have to resubmit my application providing the translation copy of my date of birth certificate. This letter also says

"Your application has not been processed and no record has been retained. Your application fees was not processed and is also being returned to you."

but, I never got my fees refunded.

I am resubmitting my file again in coming week by including document required.
So, my question is do I need to pay my fees again or should I include the same receipt?


Thanks
 
s.vohra1991@gmail.com said:
Hi All,

I applied for my permanent residency file in July-2016 and included my payment receipt which I payed online.
However, my file was returned to me :'( in November-2016 saying that I have to resubmit my application providing the translation copy of my date of birth certificate. This letter also says

"Your application has not been processed and no record has been retained. Your application fees was not processed and is also being returned to you."

but, I never got my fees refunded.

I am resubmitting my file again in coming week by including document required.
So, my question is do I need to pay my fees again or should I include the same receipt?


Thanks

Check with your financial institution to see if the payment was reversed back to their system. If so they should drop it back into your account and you make a new payment. If they reply that they have not received your payment refund, print out their position on this and attach to your new application with your old receipt and send all, add a short note explaining the situation.