Dear Sir/Ma'am,
I received an email on Tuesday (Aug. 12, 2014) from their good office regarding a withdrawal letter stating that I failed to provide my passport for visa issuance. However, I didn't receive any notice that I need to submit my passport neither by mail or e-mail. I just received two messages since I submitted my application, first was on April 25, 2014 ( Submission Confirmation) and Aug. 12, 2014 ( Withdrawal Letter).I emailed their office twice using these emails ( newyork-im-enquiry@international.gc.ca and cngny.consul@international.gc.ca) but there was no response at all. I even went to the NY Canadian Consulate but they didn't entertain me because according to them they don't have access to online applications. I even call the office but it was just an operator talking on the phone.Please help me regarding this matter, I don't know where to get help anymore. Do you guys know any way? or any email address or direct telephone number line? Any advice?Thank you so much in advance. Have a great day.
Sincerely,
Carmina
I received an email on Tuesday (Aug. 12, 2014) from their good office regarding a withdrawal letter stating that I failed to provide my passport for visa issuance. However, I didn't receive any notice that I need to submit my passport neither by mail or e-mail. I just received two messages since I submitted my application, first was on April 25, 2014 ( Submission Confirmation) and Aug. 12, 2014 ( Withdrawal Letter).I emailed their office twice using these emails ( newyork-im-enquiry@international.gc.ca and cngny.consul@international.gc.ca) but there was no response at all. I even went to the NY Canadian Consulate but they didn't entertain me because according to them they don't have access to online applications. I even call the office but it was just an operator talking on the phone.Please help me regarding this matter, I don't know where to get help anymore. Do you guys know any way? or any email address or direct telephone number line? Any advice?Thank you so much in advance. Have a great day.
Sincerely,
Carmina
