eTA

[Kaysarah]

Hi all,

I am new here,
My in-laws have a green card. We booked a flight for them to visit us in canada. Upon arrival at the airport, they said that they need eTA in order to travel. We applied for my in laws eTA while they were at the airport. My mother in law got it approved right awat however my father in law got an email asking for additional docs. It's been a month and we havent heard back. Does anyone know how much longer it will take? Anybody has experience in the past? Should we be worried??

 

[canuck_in_uk]

Hi all,

I am new here,
My in-laws have a green card. We booked a flight for them to visit us in canada. Upon arrival at the airport, they said that they need eTA in order to travel. We applied for my in laws eTA while they were at the airport. My mother in law got it approved right awat however my father in law got an email asking for additional docs. It's been a month and we havent heard back. Does anyone know how much longer it will take? Anybody has experience in the past? Should we be worried??

Hi

It can take awhile, depending on the issue. What documents were requested? Does he have a criminal record?

 

[Kaysarah]

Hi

It can take awhile, depending on the issue. What documents were requested? Does he have a criminal record?

Family information and the page of passport that has his picture

I was hoping to get an estimate of time.. Maybe someone has had this and wondering how long it took

 

[Kaysarah]

Unfortunately there is no set or average time as every application is different although some people have quoted 6-8 weeks sometimes . Did you even get an acknowledgement for the application. Although pretty inconvenient and depends on final destination in Canada there is always the land border.

We got an email saying its under review, other than that there was no specific acknowledgment..

Should i contact them for an update??

 

[bellaluna]

We got an email saying its under review, other than that there was no specific acknowledgment..

Should i contact them for an update??

You won't get any useful information or expedite the processing time even if you contact them. They will take as much time as they need.

 

[Kaysarah]

You won't get any useful information or expedite the processing time even if you contact them. They will take as much time as they need.

Hmm.. So i am guessing it will take 6 to 8 weeks.. And there is nothing to do but wait.