So I applied to get an ETA back in October, I am currently working as a translator, filled up everything on the canadian gobernment page, paid the correct amount and had to wait. Got an email from canadian official website telling me that my application is under investigation because I lied about my criminal record in the United States, which I was convicted of two felonies back in 2005 and did prison time up to 2009 then got deprted to Mexico. Ever since then I have not got in trouble in Mexico, went to college, got a family, been working as an English teacher for the past 6 years and now, like I mentioned at the beggining, I am currently working as a translator at an outsourcing company which is hiring worker for Canada. I was asked by the canadian government about my FBI's cleareance, local police record from the state in the United States I was arrested in and a personal letter explaining all about my case that happen more than 10 years ago (letter is uploaded, just waiting on FBI and local arrest document to be send so I can upload them) My question is, what is the possibility for me to get the ETA approved? or is there any other process I need to do ? Any help or orientation is helpful and granted!!!