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ECAS updates for exam but no emails

sasakaka

Hero Member
Jul 31, 2016
201
29
Hi all
I just checked my ecas and it said
We sent you a notice on January 13, 2020 to appear and write the citizenship test on January 31, 2020 at 10:00 AM.

But until today Jan 14, I didn’t receive the email about the details. How long it usually take to receive the email from ecas updated? If I call cic agent do they have the details?

Thanks
 

ete116

Full Member
Jul 28, 2019
21
8
ECAS is usually updated the next day you receive your invite email, make sure you check your spam folder. If not, maybe you can wait for a couple of days and give them a call.
 

sasakaka

Hero Member
Jul 31, 2016
201
29
ECAS is usually updated the next day you receive your invite email, make sure you check your spam folder. If not, maybe you can wait for a couple of days and give them a call.
i checked the email box anywhere and there is no such one. the ecas status just updated today as i check it every day. but they said they sent it yesterday, so far no email. I am not sure how many days after status change will i receive the email
 

sydcarton

Hero Member
Sep 4, 2015
543
195
i checked the email box anywhere and there is no such one. the ecas status just updated today as i check it every day. but they said they sent it yesterday, so far no email. I am not sure how many days after status change will i receive the email
Hi, check your spam folder in your e-mail. Also check your physical mailbox at your address as invite letters come through snail mail as well.
 

AbdelAllah

Hero Member
Aug 24, 2013
848
29
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Hi all
I just checked my ecas and it said
We sent you a notice on January 13, 2020 to appear and write the citizenship test on January 31, 2020 at 10:00 AM.

But until today Jan 14, I didn’t receive the email about the details. How long it usually take to receive the email from ecas updated? If I call cic agent do they have the details?

Thanks
Call CIC 888-242-2100 and they will resend it to you.
All the best
~A