+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Ecas status dissapeared

Nas1820

Star Member
Dec 12, 2019
143
16
It's been 2 days that I am trying to see my application status using Ecas online service tool but my status has been dissapeared and it's saying we were not able to identify you using the information you provided. I checked spelling and everything multiple times but nothing helped. But when i check my mother's status everything comes up.
I had sent my application and supporting documents to visa office before a week.