E Certificate access denied after Virtual Oath

[Babybae]

Does it matter if the email address I use for the portal has been used in the past to apply for a Super visa for my parents? I used my email address for their application on the portal, hope I can still use it to download my certificate?

 

[senhari2005]

Does it matter if the email address I use for the portal has been used in the past to apply for a Super visa for my parents? I used my email address for their application on the portal, hope I can still use it to download my certificate?

Yes, You can still use the old login.

 

[Babybae]

Yes, You can still use the old login.

Thanks. Was able to download my certificate today. 3 days after oath.

Thanks all.

 

[Verma88120]

That's awesome! So 6 days huh? I'll be patient then. Had my oath yesterday and as of now, nothing yet. I'll check back again next week.
Thanks.

did you get your certificate?? My oath was on sep 1st Mississauga and still waiting - really worried.

 

[Babybae]

did you get your certificate?? My oath was on sep 1st Mississauga and still waiting - really worried.

Yes I did. Was able to download my certificate on Friday, Sept 8th. My office was Vancouver. Seems there's some weirdness going on in Mississauga

 

[L0VEL1VER]

Had my virtual oath with the Edmonton office on 2023-SEP-20. As of today on 2023-SEP-25, I have not been able to access my e-certificate. My check-in agent was AP.

 

[L0VEL1VER]

Background:
2023-SEP-20 0800 AB TIME: Virtual oath with the Edmonton Office, sent signed oath form as instructed right after the oath.
2023-SEP-22 1500 PST: Gave IRCC Call Centre a call to inquire about my e-certificate (has not been able to download it), was told that they have not received my oath form. Sent again using my original email, an alternative email, and webform.
2023-SEP-25 1500 PST: Still nothing. Gave IRCC Call Centre a call, and was told that they only received my oath form on 2023-SEP-22, so the 2-5 business day started from that day.

TLDR: The 2nd agent explained that, sometimes these ceremony agents can be slow in "processing" oath forms, as oppose to simply "receiving" them, and the 2-5 business day wait time starts from whenever they claim to "have processed" our oath forms (kind of inreasonable isn't it? lack of transparency eh? but this is Canada and we are citizens now so it shouldn't surprise us eh?).