E cas status disappeared

[SandySurrey]

There are few people on the forum from different visa offices , who has been facing same problem since Saturday . Hopefully it's a technical glitch

 

[Rahul78]

Contact CSE.

I have no ISSUE in sign-in to ECAS.

Guys,, Has anybody been able to get back on Ecas ( for those who are facing the issue ).

1. I came across an error message on Ecas stating that your file number should be either BXXXXXXXXX or EPXXXXXXXXXX. Please reneter the details. My File no was EXXXXXXXXXX. There was no EP there . However, as I said before, I was able to access it just fine before until this Fri ( 1st June ).

2. I , also read somewhere ( one of the forums ) that there are some soft updates that are happening on Ecas ( One person said that his address reappeared on Ecas again but the three lines that are generally there before the MR, came back but with a few wordings changed.

3. There are people who can access Ecas still. May be they are File no. BXXXXXXXXX or EPXXXXXXXXXX.

Do you guys have application numbers starting with E, EP or B. All I am trying to understand is whether this issue is isolated to people with EXXXXXXXXX application file numbers.

If that the case be, we may just end up with new file numbers but in that case it will be imperative to send Case specific Enquiries to our respective Visa Offices and let them know that we are not able to access our Ecas.

Pls guys , lets share our starting Alphabet and if any one of us have been able to get back on Ecas

 

[chigwell1779]

mine is with B057********.

 

[Rahul78]

mine is with B057********.

Have you been able to access your Ecas yet ?

 

[SandySurrey]

Mine starts from B as well

 

[rana22april]

it starts with B 05****

 

[naveedpk00]

Dears,
Mine starts with E..... and I am not experiencing any trouble during sign-in process. Plz contact CSE.

Guys,, Has anybody been able to get back on Ecas ( for those who are facing the issue ).

1. I came across an error message on Ecas stating that your file number should be either BXXXXXXXXX or EPXXXXXXXXXX. Please reneter the details. My File no was EXXXXXXXXXX. There was no EP there . However, as I said before, I was able to access it just fine before until this Fri ( 1st June ).

2. I , also read somewhere ( one of the forums ) that there are some soft updates that are happening on Ecas ( One person said that his address reappeared on Ecas again but the three lines that are generally there before the MR, came back but with a few wordings changed.

3. There are people who can access Ecas still. May be they are File no. BXXXXXXXXX or EPXXXXXXXXXX.

Do you guys have application numbers starting with E, EP or B. All I am trying to understand is whether this issue is isolated to people with EXXXXXXXXX application file numbers.

If that the case be, we may just end up with new file numbers but in that case it will be imperative to send Case specific Enquiries to our respective Visa Offices and let them know that we are not able to access our Ecas.

Pls guys , lets share our starting Alphabet and if any one of us have been able to get back on Ecas

 

[banada]

has anybody send cse to CHC regarding this issue?Anybody got any reply from them?

 

[chigwell1779]

i check this morning but still the same,no access to ecas
its tuesday hope for good

 

[hancdude]

i check this morning but still the same,no access to ecas
its tuesday hope for good

Hey Friends,

Its been almost a week that i'm facing a ecas status checking error:


We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

What shall i do now...Please Suggest!!!


The Frequently Asked Questions (FAQs) may help you to access the status of your application through CAS.

 

[Rahul78]

Hey Friends,

Its been almost a week that i'm facing a ecas status checking error:


We were not able to identify you using the information you provided. There could be three possible reasons:
Please be sure the information you entered is correct and then try again.
This service is only available to clients with applications in process. We may have received your application but not yet begun processing it. The following link may help you determine if your application is being processed:
Application Processing Times
At this time, you may use this on-line service to view the status of your application ONLY if you have:
sponsored a member of the family class;
applied for permanent residence from within or outside Canada;
applied for a permanent resident card (initial, replacement or renewal);
applied for Canadian citizenship (grant of citizenship);
applied for Canadian citizenship for a person adopted by a Canadian citizen (on or after January 1, 1947);
applied for a citizenship certificate (proof of Canadian citizenship);
applied to renounce Canadian citizenship; or
applied to resume Canadian citizenship.

What shall i do now...Please Suggest!!!


The Frequently Asked Questions (FAQs) may help you to access the status of your application through CAS.

I have written to their tech help desk team.. Lets see what response I get and I will share it will all..It seems that since its a bunch of us affected with this, it could very well be an issue with one of their servers where all our files are stored and what is happening is that Ecas ( client interface ) is not able to communicate with the server ( backend ) and pull the information.

However, others are able to see their Ecas because their files are stored on other servers that may be working fine. Also, why this issue is not isolated to one Visa office but quite a few.

and yes, Tuesdays is when they update the systems, so hopefully by end of day today, we may expect it to be back up and running.

All the best guys..But PLEASE KEEP EACH OTHER POSTED the moment any of you are able to LOG INTO ECAS

 

[coolguy2010]

Hi Guys,

I am able to see the E-case easily and its showing name , address, in-process & details of in process.


Regards
Cool

 

[Classical_beat]

I have written to their tech help desk team.. Lets see what response I get and I will share it will all..It seems that since its a bunch of us affected with this, it could very well be an issue with one of their servers where all our files are stored and what is happening is that Ecas ( client interface ) is not able to communicate with the server ( backend ) and pull the information.

However, others are able to see their Ecas because their files are stored on other servers that may be working fine. Also, why this issue is not isolated to one Visa office but quite a few.

and yes, Tuesdays is when they update the systems, so hopefully by end of day today, we may expect it to be back up and running.

All the best guys..But PLEASE KEEP EACH OTHER POSTED the moment any of you are able to LOG INTO ECAS

Yes please inform us when you get reply ...

 

[iyikk]

Dear friends

My E cas status still same from 2006 i.e "In Process" :'( , but under my status i have seen one comment some body can assist me what is meaning of that .

for your reference please find below that comment.

Please remove the ability for me or anyone else to view the status of my application and address information on this Web site.
Note: Once you withdraw your consent, your application status and address information will no longer be available on the Internet. Learn about other ways of receiving information about the processing and status of your application and updating your address information by contacting us.

 

[Mr.Engineer]

Dear friends

My E cas status still same from 2006 i.e "In Process" :'( , but under my status i have seen one comment some body can assist me what is meaning of that .

for your reference please find below that comment.

Please remove the ability for me or anyone else to view the status of my application and address information on this Web site.
Note: Once you withdraw your consent, your application status and address information will no longer be available on the Internet. Learn about other ways of receiving information about the processing and status of your application and updating your address information by contacting us.

please click INPROCESS, your real status will appear