Correspondence from IRCC not received

[peiresident]

I got the below message in ECAS. I called IRCC and they confirmed it was a fingerprint request. It's already 10/12 and I still did not get the mail. I called them twice and they are telling me to wait. The agent on the phone explained that they could not take any action (ie resend the correspondence) until 4 weeks passed and recommended to call again on 10/24th. It could not be that it's taking so long for a mail to be delivered. Any suggestions?

We sent you correspondence on September 25, 2018. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.

 

[Jayson]

I got the below message in ECAS. I called IRCC and they confirmed it was a fingerprint request. It's already 10/12 and I still did not get the mail. I called them twice and they are telling me to wait. The agent on the phone explained that they could not take any action (ie resend the correspondence) until 4 weeks passed and recommended to call again on 10/24th. It could not be that it's taking so long for a mail to be delivered. Any suggestions?

We sent you correspondence on September 25, 2018. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.

My friend, you have already done what you could. IRCC agents have told you what will happen next, and they will make a note of this conversation in your file. You may want to discuss this with your local MP?? Good luck

 

[peiresident]

Yeah, I was thinking to visit MP office. I believe I need to call on 24th and if nothing good to contact MP. Otherwise they would tell me the same - wait 4 weeks then call and IRCC will take an action. Sad that it's delaying my application for at least a month and I cannot do anything about it.

 

[Paulson]

I got the below message in ECAS. I called IRCC and they confirmed it was a fingerprint request. It's already 10/12 and I still did not get the mail. I called them twice and they are telling me to wait. The agent on the phone explained that they could not take any action (ie resend the correspondence) until 4 weeks passed and recommended to call again on 10/24th. It could not be that it's taking so long for a mail to be delivered. Any suggestions?

We sent you correspondence on September 25, 2018. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.

My thought is to also send a web form quoting your follow up call centre agent and his response to you for IRCC record.

 

[canvis2006]

Rather than wait for IRCC, why don't you take your File #, UCI # etc from the AOR and go do the fingerprints right away.
That's the fastest way to get them done and over with.
CIC agents are useless in doing anything other than telling people to just wait.

 

[peiresident]

Rather than wait for IRCC, why don't you take your File #, UCI # etc from the AOR and go do the fingerprints right away.
That's the fastest way to get them done and over with.
CIC agents are useless in doing anything other than telling people to just wait.

Do you think I will be allowed to do fingerprints without a letter from IRCC requesting me to do so? I can give it try though.

 

[sns204]

Do you think I will be allowed to do fingerprints without a letter from IRCC requesting me to do so? I can give it try though.

You'd need to take your case number as a reference. How do you know it's a FP request? It could be a request for documents.

 

[peiresident]

You'd need to take your case number as a reference. How do you know it's a FP request? It could be a request for documents.

I called IRCC and the agent confirmed that it was a fingerprint request

 

[canvis2006]

Do you think I will be allowed to do fingerprints without a letter from IRCC requesting me to do so? I can give it try though.

Yes it should be ok. Same thing happened to a friend of mine, he never received the request so he just went with all his file info and did it.
Sometimes the guy doing it would ask for letter, but just persist and ask him to do it anyway. Depending upon your address either it's sent to St. Clair office or to Vancouver office as they deal with fingerprints.

 

[peiresident]

I went to the fingerprint authorized company today and they did my fingerprints. The guy recommended that fingerprint check results would be sent to my address and then I would sent it to IRCC. He said that RCMP can send directly to IRCC but this is not guaranteed and may be delayed. From his experience, it would make things faster if I send to IRCC.

I live on the east coast of Canada. Is this the address I need to send my fingerprint 55 St Clair Ave E suite 200, Toronto, ON M4T 1L8 ? Since I've never received a letter from IRCC I don't know the address.

 

[peiresident]

I'm still curious why the fingerprint request has never made to me since it was sent on 9/25th (allegedly, according to e-cas). I have never had any issues with IRCC mails in the past as well as with other Canadian agencies.

My theory (and again, just a theory) is that they already have my fingerprints in the database so they can do a background check. About a year ago, I applied and was approved for NEXUS. In order to get it, I went to Halifax and Canadian Boarder Protection took my fingerprints in order to validate my identity. I'm pretty sure that the IRCC office that does background check has access to this database. My fingerprints have not changed since the time I got NEXUS so IRCC can validate with RCMP without sending me a new request. Again, just my theory.

 

[Kylie]

You need to wait for the letter ive waited for a month and it comes

 

[peiresident]

I received the request only today and according to Canada Post stamp it was sent only yesterday from Halifax office. I have submitted a web-form to let them know that the fingerprint results may come to IRCC later than 30 days and attached a scan of the envelope and the letter.
Btw, the letter was sent by the IRCC office in Halifax, not St.Clair office.

 

[Louleta]

I received the request only today and according to Canada Post stamp it was sent only yesterday from Halifax office. I have submitted a web-form to let them know that the fingerprint results may come to IRCC later than 30 days and attached a scan of the envelope and the letter.
Btw, the letter was sent by the IRCC office in Halifax, not St.Clair office.

What happened later did you receive the correspondence ?? I have the same case ..

 

[Ram32]

I went to the fingerprint authorized company today and they did my fingerprints. The guy recommended that fingerprint check results would be sent to my address and then I would sent it to IRCC. He said that RCMP can send directly to IRCC but this is not guaranteed and may be delayed. From his experience, it would make things faster if I send to IRCC.

I live on the east coast of Canada. Is this the address I need to send my fingerprint 55 St Clair Ave E suite 200, Toronto, ON M4T 1L8 ? Since I've never received a letter from IRCC I don't know the address.

Did the authorized finger print agency took without the letter