Concern Regarding Delay in Receiving BIL - Permanent Residency

[Goontrin53]

Hello everyone,

I submitted my Express Entry permanent residence application about one month ago and received my AOR shortly after. However, I still have not received my Biometrics Instruction Letter (BIL), which is starting to worry me a bit.

I would like to explain my situation in case it may be relevant:

I was criminally convicted years ago in my country.
Before entering the Express Entry candidate pool, I received a letter of approbation of rehabilitation from IRCC that state that I am rehabilitated.
In my PR application form, I naturally answered “yes” to the question regarding whether I had been convicted outside Canada in the past. I explained in the text that I have been rehabilitated, and I attached my letter of Approbation of Rehabilitation in my LOE.
Also, years ago, I have been refused for a work permit because, indeed, I hadn't been yet rehabilitated at that time, and I also answered "yes" to the question asking whether I have been refused for a previous application.
I already have a 10-digit UCI which have been created for that previous application. My eTA is also associated with my file.
For my PR application, I was issued a new UCI starting with “CAN…”, while some older documents (such as my medical exam) were linked to my original 10-digit UCI.

I am also concerned about a possible confusion regarding language test results:
I had registered for a TCF Canada test but did not attend it, as I had already received my ITA based on valid TEF results. Despite not sitting the TCF exam, I received an automatic email showing “results”, which I assume are zero. I want to make sure that only my TEF results (which I submitted myself) are considered by IRCC.

I already contacted IRCC via webform (in French) to ask whether this delay in receiving the BIL is normal.
In the webform, when asked whether my application was being processed outside Canada, I answered “yes” and selected Paris (France), since I am currently abroad and biometrics would be done there. However, I am not sure whether this was the correct choice, or whether I should have selected “no” (processed in Canada). I do not know if this has any impact.

At this point, I am trying to understand whether:
– this delay in receiving the BIL is still within normal processing times, or
– whether any of the elements above (UCI history, rehabilitation, language test confusion, or webform answer) could explain it.

If anyone with experience or strong knowledge of IRCC processing could share their opinion, I would be very grateful. Any insight would be much appreciated.

Thank you very much in advance for your help.

 

[d.aniell]

Hello everyone,

I submitted my Express Entry permanent residence application about one month ago and received my AOR shortly after. However, I still have not received my Biometrics Instruction Letter (BIL), which is starting to worry me a bit.

I would like to explain my situation in case it may be relevant:

I was criminally convicted years ago in my country.
Before entering the Express Entry candidate pool, I received a letter of approbation of rehabilitation from IRCC that state that I am rehabilitated.
In my PR application form, I naturally answered “yes” to the question regarding whether I had been convicted outside Canada in the past. I explained in the text that I have been rehabilitated, and I attached my letter of Approbation of Rehabilitation in my LOE.
Also, years ago, I have been refused for a work permit because, indeed, I hadn't been yet rehabilitated at that time, and I also answered "yes" to the question asking whether I have been refused for a previous application.
I already have a 10-digit UCI which have been created for that previous application. My eTA is also associated with my file.
For my PR application, I was issued a new UCI starting with “CAN…”, while some older documents (such as my medical exam) were linked to my original 10-digit UCI.

I am also concerned about a possible confusion regarding language test results:
I had registered for a TCF Canada test but did not attend it, as I had already received my ITA based on valid TEF results. Despite not sitting the TCF exam, I received an automatic email showing “results”, which I assume are zero. I want to make sure that only my TEF results (which I submitted myself) are considered by IRCC.

I already contacted IRCC via webform (in French) to ask whether this delay in receiving the BIL is normal.
In the webform, when asked whether my application was being processed outside Canada, I answered “yes” and selected Paris (France), since I am currently abroad and biometrics would be done there. However, I am not sure whether this was the correct choice, or whether I should have selected “no” (processed in Canada). I do not know if this has any impact.

At this point, I am trying to understand whether:
– this delay in receiving the BIL is still within normal processing times, or
– whether any of the elements above (UCI history, rehabilitation, language test confusion, or webform answer) could explain it.

If anyone with experience or strong knowledge of IRCC processing, or even someone who has managed a home renovation mississauga project and dealt with complex paperwork, could share their opinion, I would be very grateful. Any insight would be much appreciated.

Thank you very much in advance for your help.

A one-month delay in receiving your Biometrics Instruction Letter (BIL) is still normal, especially for applications processed outside Canada. Your previous UCI, rehabilitation, or multiple language test results shouldn’t block the BIL, and selecting Paris for processing is correct. Typically, it can take 4–6 weeks or longer. The best approach is to wait a bit longer, monitor your IRCC account, and if you haven’t received the BIL after about 8 weeks, submit another webform inquiry with your AOR and UCI details. Your application is still being processed, so there’s no need for immediate concern.

 

[Goontrin53]

Thank you

I have indeed received the BIL and did my biometics on March 2. So that's good.
Now the BIL is marked as 'done' in my IRCC account, as well as the Medical examination. The last update is from March 3.
As I noticed earlier, ...When I completed my PR application, I noted that I was criminally convicted but also that I have received a rehabilitation approbation from IRCC. I didn’t know how to upload my approbation letter so I included it in the Letter of Explanation.
However, for three weeks now, it is noted in my account as well as in the Application tracker that my Security clearance is still underway ...My eligibility is noted underway in my account burnt not started in the tracker ...
I asked an IRCC about this during a forum last month and he replied that there shouldn't be any reason for me being refused, since I have been rehabilited.
Also, I got my EtA already and my Security clearance has been done and approved for it !
I'm starting to think of send a WebForm in order to ask while sending (again) my rehabilitation approbation letter ... Would it be relevent now ?

I would really appreciate to have your thoughs on that too, anyone

Thank you

 

[charlesleglerg]

A one-month delay in receiving your Biometrics Instruction Letter (BIL) is still normal, especially for applications processed outside Canada. Your previous UCI, rehabilitation, or multiple language test results shouldn’t block the BIL, and selecting Paris for processing is correct. Typically, it can take 4–6 weeks or longer. The best approach is to wait a bit longer, monitor your IRCC account, and if you haven’t received the BIL after about 8 weeks, submit another webform inquiry with your AOR and UCI details. Your application is still being processed, so there’s no need for immediate concern.

For me 110 days after aor & no bil . My GCMS clearly show error on my bil & yet the call center agents don't give a **** . They only tell you to wait

 

[iSaidGoodDay]

For me 110 days after aor & no bil . My GCMS clearly show error on my bil & yet the call center agents don't give a **** . They only tell you to wait

> & yet the call center agents don't give a ****

Their job is to provide you with info, not to get personally involved here.

A CS job guideline is to stick to existing SOPs and not deviate from them. BIL is also manually triggered and in between millions of BILs issued each year, some will get an error. It sucks, but that's it. I've seen BIL taking 4+ months after AOR too.

 

[charlesleglerg]

> & yet the call center agents don't give a ****

Their job is to provide you with info, not to get personally involved here.

A CS job guideline is to stick to existing SOPs and not deviate from them. BIL is also manually triggered and in between millions of BILs issued each year, some will get an error. It sucks, but that's it. I've seen BIL taking 4+ months after AOR too.

I mean they can at least leave a note & flag it for the responsible office.. it's their job . Ottawa VO is the worst tbh

 

[iSaidGoodDay]

I mean they can at least leave a note & flag it for the responsible office.. it's their job . Ottawa VO is the worst tbh

Every VO has been listed as "worst" - all of this is anecdotal.

>I mean they can at least leave a note & flag it for the responsible office

You are expecting a public service job to have better levels of service when most private jobs don't even deserve to exist. We don't live in a world of perfection.

 

[charlesleglerg]

Every VO has been listed as "worst" - all of this is anecdotal.

>I mean they can at least leave a note & flag it for the responsible office

You are expecting a public service job to have better levels of service when most private jobs don't even deserve to exist. We don't live in a world of perfection.

Do you think contacting my local VO would help ? They might have their internal channels of communication to address this properly .

 

[iSaidGoodDay]

Do you think contacting my local VO would help ? They might have their internal channels of communication to address this properly .

Call or send a webform to let them know that you see an error for a BIL that they sent but for whatever reason it failed. Back up everything by the specific notes of GCMS + info on whether payment was made, etc. That's something that could prompt them to revisit this issue again.

Don't contact the VO unless the notes says something along that line of "officer review required".

Fwiw, I'm the fastest processed EE applicant ever (19 days) and my VO was Ottawa. No VO is good/bad objectively as the data we see here is very anecdotal. Hopefully, they'll pickup something with your prompt or whatever process there exists to deal with an issue like that.