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Citizenship backlog statistics: Analysis

johnjkjk

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Mar 29, 2016
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IRCC recently released statistics (updated to Oct 31 as of today Dec 2) regarding the current backlog:
https://www.canada.ca/en/immigration-refugees-citizenship/corporate/mandate/stronger-immigration-system.html

Out of 332,000 Citizenship applications in the current inventory, 232,000 (70%) are being processed to the service standard (12 months) and this is expected to reach 75% by the end of 2022.

So most (70%) of applications are being processed on or before the service standard (12 months) and the service standard will probably be resumed in 2023.

However this does not mean that the significant BACKLOG will have been cleared; routine files may still take months of years to be processed. It is my analysis that IRCC is manipulating their statistics to mislead the public, and make it appear as if they are meeting targets, whilst there is still a significant backlog (almost 100,000 files).

Reading between the lines:
1. The current processing time is currently 24 months and applies to the time taken to process 80% of applications. If it is taking up to 12 months to process 70% of applications, and 24 months to process an additional 10%, the backlogged files are currently being processed at a rate of 108 months (9 years), which means very very slowly, and the 20% are probably on hold, which is tens and thousands of files.
2. Files are being deemed as backlogged. This is evidenced by the fact that these statistics apply to the current inventory and IRCC is able to confidently declare how many WILL BE processed on time, depending on their capacity increase per month.
3. For the first time, IRCC is now referring to the 20% as a "backlog". It is my analysis that IRCC is seeking to give the false impression to the public that there is normally a 20% backlog; to normalise there being a backlog at any given time. However backlogs are NOT normal. Normally, IRCC refers to the 20% of files that aren't able to be processed within service standards as "non-routine" and a direct product of complexity rather than a backlog. "Backlog" surely refers to files that cannot be processed on time, or at all, due to resource limitations. However now, even a "routine" file can be backlogged, due to IRCC's resource limitations.
4. In previous backlog scenarios (such as when happened during the move to Online Express Entry for PR), there was a cut-off date for old paper applications to define backlogged applications, a separate service standard an a separate plan of action, whilst new applications were being processed faster. However in this current "backlog" situation, it seems that there is a rolling quota for each month/quarter, such that 70% of cases are processed on time and 30% are somehow deemed as "backlogged", regardless of when they were received and their complexity. So a routine file received today could be deemed as "backlog", which is ridiculous as the word backlog implies a previous accumulation. This is evidenced by the forum spreadsheet data, which shows approx. 65% of files from Jan-Sep 2021 processed within 12 months and even routine files taking time.
5. We know that in 2021, paper applications were prioritised to be processed over online, and that online files had a specific quarterly quota; so regardless of complexity, if the online quota was met for a given quarter, your online file would simply stall, regardless of its complexity. It is not known whether this policy is still in force, and if so, what the current online processing quotas are.
6. We know that under normal processing conditions, there is a first-come, first-served policy, which means that in general files may move according to their AOR date, although some files can take more or less time due to additional processing, and that up to 20% may miss the 12 month target (i.e. non-routine) due to info requests, case complexity, background screening, and the various risk factors, triage criteria etc that relate to categorising files for further review/rq etc. However currently it is apparent that the backlog is influencing this; as even routine files are taking longer, and some apparently non-routine files are meeting the 12 month target.
7. Since "backlog" is now being termed by IRCC as being any file that they don't have the capacity to process on time (rather than complexity), and that a file received today can become "backlogged", what we don't know is what criteria are being used to label a file as being "backlogged". Is it a random, lucky draw? Is anything out of the ordinary being used to deem a file as being in the backlog? Are officers being given targets to meet e.g. you must process 70% within 12 months, or you must declare 30% as backlogged. Are partner agencies (e.g. CSIS) being asked to sit on files?
8. What this means is that within a few months, when the 80% processing target is met, the 24 month processing time will become 12 months, and IRCC will claim that it's back to business as usual, but this would be a lie as those "backlogged" will continue to be face months, or years of delay, even if their file is routine.
9. So the question is, what is their plan to process and CLEAR the backlog, or does IRCC intend to make it a new-normal to always have a 20% backlog at any given time, as the current manipulative wording on the above website seems to suggest?

Bottomline: IRCC would appear to be massaging the statistics and wording to claim to make it appear that they are, or will soon be, processing files on time by normalising the backlog. An ATIP request from senior members may help clarify this.

Comments welcome. Please keep the discussion respectful, and fact-based, so that it doesn't get deleted.
 
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wink

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May 25, 2021
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There are couple of ATIP reports in the forum regarding this.

https://www.canadavisa.com/canada-immigration-discussion-board/threads/paper-online-atip-proof.769064/

There is one more at least, I could not locate it.


Out of 332,000 Citizenship applications in the current inventory, 232,000 (70%) are being processed to the service standard (12 months) and this is expected to reach 75% by the end of 2022.
This may be true... but problem is, some of those 232,000 applications they selected to process seems to be dubious. Based on the tracker sheet in this forum, looks like they process most recent and paper applications first... some of the recent applications are completed in 4 to 6 months while applications from 2020-21 or still waiting...

Which makes me to believe your this statement is true:

IRCC would appear to be massaging the statistics and wording to claim to make it appear that they are , or will soon be, processing files on time
 
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wink

Hero Member
May 25, 2021
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We know that in 2021, paper applications were prioritised to be processed over online, and that online files had a specific quarterly quota; so regardless of complexity, if the online quota was met for a given quarter, your online file would simply stall, regardless of its complexity. It is not known whether this policy is still in force,
This policy is very much still in force.
 

johnjkjk

Champion Member
Mar 29, 2016
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thanks for sharing the atip info, however this only confirms that paper is still being prioritized, but that given the significant paper inventory, e-apps are actually moving faster than paper. It doesn’t reveal what method is being used to select those lucky files for quota/target processing... And which unlucky files end up on hold due to target reached.

The data also reveals significant effort made to reduce the older backlog from 45% last year to an expected 25% this year.

The real problem however is that IRCC is manipulating the statistics to make it appear as if they are on the verge of resuming the normal 12 month service. This is because their processing statistics are for 80% of applications (they're currently at 70% and aiming for 75% by year end). They're also processing new applications at breakneck speed.

I.e they couldn’t care less about the 20% remaining backlog (some old paper and the unlucky 2021 E-apps which got stalled). They could be on hold indefinitely, as they don’t get reported in the statistics. They have now started to normalize this 20% backlog, whereas 20% normally refers to non routine cases which can take (mostly a little) longer to process.

And if they're using sly tactics (like getting CBSA/CSIS to sit on files) to delay background processing and hence escape the statistics altogether, this would be a major scandal that could conveniently never be revealed due to "security" reasons.
 
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canvis2006

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This is just govt mumbojumbo to appear as if they doiing something.
Reality is, they don’t want to or just not a priority to process everything quickly or on time.
how about having enough/adequate resources to process everything quickly? If you’re bringing in 300k immigrants per yr into canada, you need to expect that in 3-4 yrs those newcomers will apply citizenship. Now if newcomers are coming in every year so this dept needs to wakeup and process everything on time with no files ignored or baclogged etc. hire enough people, open new processing offices or add capacity for some to work on files from home, etc. Add/hire judges for ceremonies and increase the size of each oath ceremony. Have enough staff to process files on each step.
Many countries in the world continued processing and providing services to people such as IDs, passports etc whereas here the scary little employees had to sit at home with pay doing nothing for almost 1-2 yrs.
now even with “fully vaccinated” we’re dealing with this crap of ircc.
Since taking over passports the ircc has messed that up too, its a huge pain WAITING for a piece of paper called certificate to go and then apply for passport. Some get it in a week some wait several weeks! Wtf is that. Federal govt as usual being unaccountable in canada, gets away with it all.
 

johnjkjk

Champion Member
Mar 29, 2016
1,059
426
This is just govt mumbojumbo to appear as if they doiing something.
Reality is, they don’t want to or just not a priority to process everything quickly or on time.
how about having enough/adequate resources to process everything quickly? If you’re bringing in 300k immigrants per yr into canada, you need to expect that in 3-4 yrs those newcomers will apply citizenship. Now if newcomers are coming in every year so this dept needs to wakeup and process everything on time with no files ignored or baclogged etc. hire enough people, open new processing offices or add capacity for some to work on files from home, etc. Add/hire judges for ceremonies and increase the size of each oath ceremony. Have enough staff to process files on each step.
Many countries in the world continued processing and providing services to people such as IDs, passports etc whereas here the scary little employees had to sit at home with pay doing nothing for almost 1-2 yrs.
now even with “fully vaccinated” we’re dealing with this crap of ircc.
Since taking over passports the ircc has messed that up too, its a huge pain WAITING for a piece of paper called certificate to go and then apply for passport. Some get it in a week some wait several weeks! Wtf is that. Federal govt as usual being unaccountable in canada, gets away with it all.
IRCC inefficiencies besides, targets and resources are an entirely political consideration.
They want to welcome a record number of new migrants to bring their money and pay taxes but aren't so keen to follow through making them citizens. Remember that when you eventually get the right to vote.
 
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