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maggie465

Star Member
Apr 1, 2012
69
0
Category........
Visa Office......
Vienna
Job Offer........
Pre-Assessed..
App. Filed.......
24/08/2012
AOR Received.
04/10/2012
Med's Done....
completed 03/04/13
Interview........
waived
Passport Req..
n/a
VISA ISSUED...
22/05/13 (received 05/06/13, ECAS 29/05/13)
LANDED..........
08/06/13
Hi there, I have been trying to phone the call centre serveral times. Before I used to get the message that they are expriencing a high volume of calls. I tried to phone today and I didn't got the high volume of calls message but I was also never able to reach an agent. The automated telephone service kept repeating itself. Does anyone know how I get to talk to an agent, I have a few specific questions that I can't find on the internet.

Thank you!
 
You have to keep calling back until you get past the message that basically disconnects the call. I know...it's frustrating but eventually you will get to the lovely on-hold music. ;D
 
Just as a side note/ cic call centre is notorious for giving bad information. I know of several people who have called a few times with the same question, only to be given widely different answers each time.
To be honest you're better off posting on here