has anyone called CIC office in Canada and they get agents from Montreal office. why are they all always so rude? ask them simple question and their answer is like a grade 10 fighting.
CIC Call Center agents
- Thread starter joecreosta
- Start date
ashleighash
Star Member
- May 16, 2010
- 19
- Category........
- Visa Office......
- Guatamala
- Job Offer........
- Pre-Assessed..
seriously i called them today and ask them simple question and theyr reply was so rude that i felt like hitting my head on table myself.
every question i ask him.........
he says "I DONT KNOW"
he says "I DONT KNOW"
he says "I DONT KNOW"
he says "I DONT KNOW"
every question i ask him.........
he says "I DONT KNOW"
he says "I DONT KNOW"
he says "I DONT KNOW"
he says "I DONT KNOW"
I
iarblue
Guest
Thats because they dont know,it says as soon as you call, the message says they do not have any info on what a visa office is doing with your app.Once it leaves Mississauga they see the same info you see online.
This thread is taking a very dangerous turn towards bashing the French. There are a lot of French applicants on here who might feel insulted by these comments just because they are not well represented by their counterparts at the CIC call center.
Iarblue is right...they dont know. The english speaking representatives say the same thing.
Iarblue is right...they dont know. The english speaking representatives say the same thing.
journeyman
Star Member
- Sep 25, 2009
- 7
- Category........
- Visa Office......
- Buffalo
- Job Offer........
- Pre-Assessed..
- App. Filed.......
- 15-04-2010
- AOR Received.
- 22-07-2010
- File Transfer...
- 25-05-2010
- Med's Done....
- 19-02-2010
- Passport Req..
- 26-08-2010
- VISA ISSUED...
- 02-09-2010
- LANDED..........
- 12-10-2010
I agree with you Heather. I am orignally from Quebec, but anglohone and I'm even feeling insulted. As for the call centre, I have had better experiences with the francophone agents than the english ones. It really just depends who you get regardless of their mother tongue imho. And.......they can't really tell you what they don't know.heatherusa said:
B
boyee6576
Guest
I hav called many many times to CIC call centre. I have never had one be unkind to me. I ask them what I want, they tell me and have always been very helpful. I have no complaints
I just dont want this to deteriorate to something bad when I dont believe that was Joe's intent. I think he just wanted to vent about bad service in general.journeyman said:
I
iarblue
Guest
Yeah it dont mater Quebec,Ontario,or as far as BC they dont give you answers because they just dont know,and if you do not understand the French language it can come off rude but by no means are they being rude,understand the language,and the accent well and you will figure they are not being rude at all,its just they really dont know what the visa office is doing.
samllest information they also say they dont kow
i am not talking about file when it goes to visa procesing office. i am talking when i didnt even send application adn i have questions about application before sending.
ur right quebcers or ontarions or whatever. they are all rude.
i dont hink nonne of them are married overseas so they dont know how it feels
i am not talking about file when it goes to visa procesing office. i am talking when i didnt even send application adn i have questions about application before sending.
ur right quebcers or ontarions or whatever. they are all rude.
i dont hink nonne of them are married overseas so they dont know how it feels
Whenever I called the call centre I found it very hard to get any kind of answer to any question. This was before my application was even sent off!!! This forum gave me far more help. I'm sure they can be very helpful to some, maybe my questions were too specific lol
canadianwoman
VIP Member
- Nov 6, 2009
- 281
- Category........
- Visa Office......
- Accra, Ghana
- Job Offer........
- Pre-Assessed..
- App. Filed.......
- 30-01-2008
- Interview........
- 05-05-2009
Often they just don't know the answer. I think they should try to hire people who have already done a sponsorship themselves. After trying to bring a spouse or partner to Canada, we all know a lot about what can go wrong.Ssarah183 said:
Don't bash Heather. She's right. And Sarah, yeah, the questions may have been too specific. That seems to be a common problem when people call the CIC call centre. They can only give general information, can't comment about your individual circumstances. This forum is great but remember, it's an internet forum and nobody here knows EVERYTHING about your file. Double or triple check all of the advice you get before you proceed. You don't want to make a mistake based on someone else's experience when your situation is different.