Canadian citizenship certificate

[sarlyy]

I've had the oath ceremony back on April 28 in Montreal. I've not received the certificate yet, Almost 6 weeks have passed.
I sent e-mail to CIC-CITOY-CONVO@cic.gc.ca and they replied that my family member's certificates have been mailed out on May 10th.
But never received. How can I get my Canadian citizenship certificate reissued ??
Any suggestion?

 

[Goldenita]

Hi not sure if you have already seen this

https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/canadian-citizenship/admininistration/managing-certificates/procedures-handling-that-lost-stolen-delivered.html

 

[sarlyy]

Hi not sure if you have already seen this

https://www.canada.ca/en/immigration-refugees-citizenship/corporate/publications-manuals/operational-bulletins-manuals/canadian-citizenship/admininistration/managing-certificates/procedures-handling-that-lost-stolen-delivered.html

thanks a lot

 

[Goldenita]

@sarlyy Hi any progress on your certificate . I did my oath on May 6th and have still not received my certificate

 

[sarlyy]

@sarlyy Hi any progress on your certificate . I did my oath on May 6th and have still not received my certificate

still waiting