Hi everyone,
As I'm sure a lot of you do two or three times a day--you check your status using the CIC Online Services Application Status. Suddenly we cannot login! I'm 100% sure the information provided is correct and neither myself nor my wife have opted out of being able to login. This is the error message I received:
We were not able to identify you using the information you provided. There could be three possible reasons:
1. Please be sure the information you entered is correct and then try again.
2. This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
Application Processing Times
3. At this time, you may use this on-line service if you have:
sponsored a member of the family class;
Has anyone else had this happen? We have had no communication from CIC for ages. We are "patiently" waiting for the passport request as many of you July applicants are. Thanks!
As I'm sure a lot of you do two or three times a day--you check your status using the CIC Online Services Application Status. Suddenly we cannot login! I'm 100% sure the information provided is correct and neither myself nor my wife have opted out of being able to login. This is the error message I received:
We were not able to identify you using the information you provided. There could be three possible reasons:
1. Please be sure the information you entered is correct and then try again.
2. This service is only available to clients with applications in process. We may have received your application but not begun processing it yet. The following link may help you determine if your application is being processed:
Application Processing Times
3. At this time, you may use this on-line service if you have:
sponsored a member of the family class;
Has anyone else had this happen? We have had no communication from CIC for ages. We are "patiently" waiting for the passport request as many of you July applicants are. Thanks!